Lenovo ThinkPad E14 — 10th Gen i5 Business Laptop (Faulty Ethernet Port)
The Lenovo ThinkPad E14 pairs an Intel Core i5-10210U (10th Gen) with 8GB DDR4 RAM, a 256GB NVMe SSD and a 14-inch Full HD display running Windows 11 Pro. Backed by a 12-month Reboot IT warranty. Please note: the wired Ethernet (RJ-45) port on this unit is not functional — full details below.
Known Fault — Wired Ethernet Port
This laptop is sold with a faulty RJ-45 (wired Ethernet) port. The port does not establish a network connection and cannot be relied on. Everything else has been tested and works to specification, and the machine connects normally over Wi-Fi. If you need wired networking, a USB-C or USB-A Ethernet adapter restores it for a modest cost — otherwise, Wi-Fi covers most day-to-day use. This fault is reflected in the price and is excluded from the 12-month warranty; every other component remains fully covered.
Key Benefits
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10th Gen i5 Performance: Quad-core i5-10210U with Turbo Boost to 4.2GHz handles everyday business multitasking, spreadsheets and video calls comfortably.
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Fast 256GB NVMe SSD: Quick boot times, instant application launches and responsive file access — a world apart from a mechanical hard drive.
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14" Full HD Display: Sharp 1920×1080 panel with comfortable working area for documents, spreadsheets and video calls.
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Windows 11 Pro Pre-Installed: Modern security including TPM 2.0, Secure Boot and BitLocker encryption, activated and ready to go.
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ThinkPad Keyboard: The spill-resistant, deep-travel keyboard ThinkPads are known for — a genuine difference over a long working day.
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Priced For The Fault: A working-order business ThinkPad at a reduced price because the wired Ethernet port has failed — excellent value if you work over Wi-Fi.
Performance in Real-World Use
The i5-10210U is a quad-core processor with Hyper-Threading, giving 8 threads of processing. In daily use it comfortably runs Microsoft 365, a browser with a reasonable number of tabs, Teams or Zoom calls and background cloud sync. It is a well-proven business chip that remains more than capable for standard office workloads.
The 8GB of RAM suits focused work — Office applications, email, browsing and video conferencing. If your habit is thirty browser tabs alongside several large applications, a 16GB machine will serve you better; for typical business use, 8GB with a fast SSD feels responsive. The 256GB NVMe drive leaves roughly 190–200GB free after Windows 11 and standard applications, which is ample for documents and software with cloud storage handling larger archives.
The 14-inch Full HD screen strikes a practical balance between working area and portability, and the chassis remains genuinely portable for commuting or moving between meetings. Wireless networking is unaffected by the port fault, so the machine behaves entirely normally on Wi-Fi in an office, at home or on the road.
Technical Specifications
| Processor |
Intel Core i5-10210U — 10th Gen, 4 cores / 8 threads, 1.6GHz base, up to 4.2GHz Turbo Boost, 6MB cache |
| RAM |
8GB DDR4 |
| Storage |
256GB SSD (M.2 NVMe) |
| Display |
14.0" Full HD (1920×1080) |
| Graphics |
Intel UHD Graphics (integrated, Comet Lake-U GT2) |
| Operating System |
Windows 11 Pro 64-bit |
| Wireless |
Wi-Fi and Bluetooth — fully functional |
| Wired Ethernet (RJ-45) |
Not functional — known fault, see note above |
| Ports |
USB-C, USB 3.2 Type-A, USB 2.0, HDMI, 3.5mm audio combo jack, microSD card reader |
| Webcam |
HD webcam |
| Warranty |
12 months — Reboot IT certified refurbished warranty (excludes the disclosed Ethernet port fault) |
Is It Right For You?
| Best For ✓ |
Not For ✗ |
| Anyone working over Wi-Fi who wants a business ThinkPad at a reduced price |
Offices that require a wired network connection without an adapter |
| Everyday office work — Microsoft 365, email, browsing, video calls |
Heavy multitasking across many large applications at once |
| Students needing a reliable, portable machine for study |
Gaming, 3D rendering or 4K video production |
| Secondary or backup machine where the Ethernet port is not needed |
Users who need a touchscreen display |
Condition Grades
The grades below describe cosmetic condition. The Ethernet port fault described above applies to this unit in both grades.
| Grade |
Description |
| A — Excellent |
Minimal signs of use. Light micro-scratches possible on palm rest or base. Screen clear when powered on. Battery 70% or better capacity. Keyboard, trackpad, display, wireless and all remaining ports tested and functional. |
| B — Good |
Moderate cosmetic wear consistent with professional use. Visible scratches or scuffs on lid or base may be present. Screen clear and fully functional. Battery 50–70% capacity (30-day battery warranty). Keyboard, trackpad, display, wireless and all remaining ports tested and functional. |
Frequently Asked Questions
What exactly is wrong with the Ethernet port?
The RJ-45 wired network port does not establish a connection. It has been tested and confirmed non-functional, which is why this unit is priced below an equivalent fault-free machine. Nothing else on the laptop is affected.
Can I still get a wired network connection?
Yes. A USB-C or USB-A to Gigabit Ethernet adapter plugs straight in and works with Windows 11 without extra drivers. These are inexpensive and widely available, and many USB-C docks include Ethernet as standard.
Does Wi-Fi work normally?
Yes. Wireless networking and Bluetooth are fully functional and unaffected by the port fault. For most users working from an office, home or on the road, Wi-Fi handles everything the wired port would have.
Is 8GB of RAM enough?
For focused business use — Office applications, email, browsing and video calls — 8GB paired with an NVMe SSD feels responsive. If you routinely keep many large applications and dozens of browser tabs open together, consider a 16GB configuration instead.
Does it come with Windows 11 Pro activated?
Yes. Windows 11 Pro 64-bit is pre-installed and activated. The laptop arrives ready for you to set up your user account — no additional licence purchase required.
What does the warranty cover?
The 12-month warranty covers all hardware components — motherboard, display, keyboard, trackpad, SSD, wireless and the remaining ports — against defects and functional failures under normal use. The disclosed Ethernet port fault is excluded, as it is a known condition of sale. Contact sales@reboot-it.com.au for a Return Authorisation if needed.
Is shipping free?
Yes — free standard shipping Australia-wide is included with your purchase.
12-Month Warranty — Backed by Reboot IT
Every Lenovo ThinkPad E14 we sell is professionally tested, cleaned and certified by our in-house technicians in Melbourne. Your purchase includes a full 12-month warranty covering all hardware components other than the disclosed Ethernet port fault, plus free standard shipping Australia-wide. Reboot IT has been refurbishing and selling quality technology since 2001 — over two decades of expertise behind every device. Need help? Reach us at sales@reboot-it.com.au or visit reboot-it.com.au.