Refurbished Apple iPhone

When it comes to an Apple iPhone, 'refurbished' refers to a pre-owned device that has been thoroughly inspected, tested, and restored to full working condition by Reboot IT or another professional refurbisher. The refurbishment process includes:

• A full diagnostic test to ensure all features and functions are operating correctly.
• Replacement of any faulty or worn out parts with genuine Apple components.
• A thorough cleaning and inspection for cosmetic condition.
• Installation of the latest iOS that the model supports.
• Resetting to factory settings, erasing all previous user data.

A refurbished Apple iPhone from Reboot IT is as close to new as possible in terms of performance and appearance. It also comes with a warranty, providing additional assurance of the device's reliability. By choosing a refurbished iPhone, customers can enjoy a premium Apple product at a reduced cost, while also making an environmentally responsible choice by extending the life of existing devices.

At Reboot IT, refurbished Apple iPhones undergo a rigorous process to ensure they meet high standards of quality and reliability. Here's how we test each device:

• Diagnostic Testing: We run comprehensive diagnostic tests to check all hardware components, including the battery, screen, buttons, cameras, and internal sensors.
• Battery Health: We assess the battery's health and capacity. If it doesn't meet our standards, we replace it with a new one to ensure optimal performance and longevity.
• Cosmetic Inspection: Each iPhone is carefully inspected for cosmetic condition. Any significant wear or damage would disqualify the device from being sold as refurbished.
• Functionality Check: We test all functions of the iPhone, including touch responsiveness, microphone and speaker quality, Wi-Fi and cellular connectivity, and charging capabilities.
• Software Update: The iPhone is updated with the latest version of iOS that is supported by the hardware, providing the most up-to-date security and features.
• Factory Reset: We perform a factory reset to clear all previous user data and settings, returning the iPhone to its original state.
• Quality Assurance: After passing through all the checks and refurbishment processes, the iPhone undergoes a final quality assurance inspection before it is approved for sale.

By adhering to this thorough testing protocol, Reboot IT ensures that our refurbished Apple iPhones are reliable and ready for use, providing customers with a device that feels and performs like new.

Yes, you can expect a refurbished Apple iPhone from Reboot IT to have a new battery if the existing battery's capacity is less than 80% of the original charge life. We understand that battery health is a critical aspect of a smartphone's performance and user experience.

During our refurbishment process, we conduct thorough battery diagnostics to assess its health and capacity. If the battery does not meet our high standards – specifically, if it retains less than 80% of its original capacity – we replace it with a new one. This ensures that the refurbished iPhone you purchase from us will provide reliable performance and a battery life that meets your expectations.

By replacing batteries when necessary, Reboot IT ensures that the refurbished iPhones we sell deliver not only the quality and reliability you would expect from a new device but also the longevity and endurance required for daily use.

At Reboot IT, we strive to ensure that our refurbished Apple iPhones are in excellent cosmetic condition. However, as with any refurbished product, there may be minimal signs of wear. We grade our devices based on their cosmetic condition, which allows customers to choose according to their preferences and budget.

While some refurbished iPhones may have light scratches or minor blemishes, these cosmetic imperfections do not affect the phone's performance or functionality. We ensure that any signs of previous use are purely aesthetic and that the device you receive is clean, fully functional, and ready for use.

We are transparent about the condition of our refurbished products, and detailed descriptions are provided for each item. This way, you know exactly what to expect when you purchase a refurbished iPhone from Reboot IT. If you have any concerns about the cosmetic condition of a device or need more information before making a purchase, our Customer Support Team is here to assist you.

Yes, at Reboot IT, our refurbished Apple iPhones are typically unlocked and compatible with all carriers. This means that you can choose to use any network provider that supports the iPhone's cellular bands. An unlocked iPhone provides the flexibility to switch between carriers as you see fit, which can be especially useful for traveling abroad or if you decide to change your service provider for any reason.

Before being listed for sale, each refurbished iPhone undergoes a thorough inspection to ensure it is not locked to a specific carrier. We understand the importance of having a device that is not restricted by network limitations, so we make it a priority to provide our customers with unlocked iPhones for their convenience.

At Reboot IT, we offer a customer-friendly return policy for refurbished Apple iPhones. If you are not completely satisfied with your purchase, you can return the device within a specified period, typically 30 days, for a refund or exchange.

Please note that if the return is due to change of mind or buyer's remorse, the customer may be responsible for covering the return shipping costs.

Our aim is to ensure that you are confident and satisfied with your purchase. If you encounter any issues or if the product doesn't meet your expectations, our Customer Support Team is here to assist you with the return process and to answer any questions you may have regarding our return policy for refurbished Apple iPhones.

Yes, at Reboot IT, we provide a warranty with every refurbished Apple iPhone to ensure customer satisfaction and peace of mind. Most of our refurbished iPhones come with a 1-year warranty as standard, covering any defects in materials and workmanship under normal use.

For older models, we still offer a warranty to ensure your confidence in your purchase, but it is a 3-month warranty due to the nature of the older hardware. This shorter warranty period still covers essential functionality to ensure that you have a working device that meets your needs.

Our warranty reflects our commitment to quality and our confidence in the refurbishment process. If you experience any issues with your refurbished iPhone during the warranty period, Reboot IT will repair, replace, or refund the item as per the terms of the warranty.

It's important to review the warranty details at the time of purchase for specific information on what is covered and the process for making a claim. We also recommend contacting us directly with any questions or concerns regarding warranty coverage for your refurbished iPhone, as providing excellent customer service is a priority for us at Reboot IT.