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Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
What is a refurbished device?
A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.
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Cisco CP-7961G V02 VoIP IP Business Office Phone 6-Line LCD PoE | Wty
At a Glance
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The Cisco 7961G is an enterprise-grade 6-line VoIP phone designed for demanding business communication environments. It features a 320×222 pixel grayscale backlit LCD, full-duplex speakerphone, integrated dual-port Ethernet switch, and support for both SIP and SCCP protocols. Compatible with Cisco Unified Communications Manager and Business Edition systems. Backed by a 3-month Reboot IT warranty.
The Cisco 7961G performs reliably in high-volume business environments where call quality and uptime are non-negotiable. The dedicated hardware buttons for hold, transfer, and conference enable rapid call handling at peak periods, while soft keys that change by call state reduce training time for new users.
Network administrators value the integrated 802.1Q VLAN switch, which separates voice and data traffic over a single cable run. Combined with PoE support (where available), this simplifies cable management significantly in large deployments. The message waiting indicator and LED-lit line keys provide immediate visual status so staff never miss a call or voicemail.
Note: No power adapter is included. The phone is powered via PoE (802.3af) from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter purchased separately.
| Specification | Details |
|---|---|
| Line Keys | 6 programmable backlit line/feature keys with LED indicators |
| Soft Keys | 4 context-sensitive soft keys below the LCD display |
| Display | 320×222 pixel grayscale backlit LCD — caller ID, call duration, directory |
| Audio | Full-duplex speakerphone; G.711 and G.729a codecs |
| Ethernet | Integrated 2-port 10/100BASE-T switch with 802.1Q VLAN support |
| Headset | Dedicated RJ-9 headset port, Cisco Unified Wideband compatible |
| Protocols | SIP, SCCP (Skinny) |
| Power | PoE 802.3af or external power adapter (not included) |
| Expansion | Up to 2× Cisco 7914 expansion modules (14 keys each) |
| Dimensions | 26 × 21 × 17 cm (approx.), 1.0 kg |
| Warranty | 3-month Reboot IT warranty |
|
✓ Best For: • Reception desks managing multiple lines • Executive offices needing professional appearance • Businesses with Cisco Unified Communications • Call centres with moderate–high call volumes • Offices using PoE network switches |
✗ Not Recommended For: • Non-Cisco or basic SIP-only phone systems • Home offices needing only basic calling • Sites without PoE or power adapter budget • Users not using Cisco Unified Communications |
| Grade | Cosmetic Condition | Functional Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, near-new appearance | All keys, audio, display, and ports verified |
| B — Good | Light surface marks, fully functional | All keys, audio, display, and ports verified |
Does this phone work with non-Cisco systems?
The 7961G is designed for Cisco Unified Communications Manager (CUCM). Limited SIP compatibility with third-party systems may be possible depending on firmware, but full functionality requires a Cisco CUCM environment.
Is a power adapter included?
No. The phone is powered via PoE 802.3af from a compatible switch, or requires a Cisco CP-PWR-CUBE-3 power adapter sold separately.
Can I add more line keys?
Yes — up to two Cisco 7914 expansion modules can be added, each providing 14 additional programmable keys for receptionists or high-volume users.
What headsets are compatible?
The RJ-9 headset port supports standard telephone headsets and Cisco Unified Wideband headsets for extended call sessions.
How does the dual Ethernet switch work?
The integrated 2-port switch allows both the phone and a desk PC to share one network cable, with VLAN support keeping voice and data traffic separated.
What shipping costs apply?
Shipping costs apply based on size and destination — rates are calculated at checkout.
This Cisco 7961G IP phone includes a 3-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every phone is professionally tested — display, keypad, speakerphone, headset port, and Ethernet switch all verified before dispatch. Melbourne-based customer support at reboot-it.com.au.
Six Programmable Lines
Handle multiple simultaneous calls with six backlit line keys and clear LED status indicators, ideal for reception desks and executive offices.
Dual-Port Network Switch
Integrated Ethernet switch connects both phone and computer through one cable with 802.1Q VLAN support for secure voice and data separation.
Clear LCD Display
The 320×222 pixel grayscale backlit LCD provides crisp caller ID, call duration, and directory information in any lighting condition.
3 Month Warranty
Your refurbished Cisco CP-7961G is backed by REBOOT IT's comprehensive 3-month warranty for complete peace of mind.
Six Programmable Lines
Handle multiple simultaneous calls with six backlit line keys and clear LED status indicators, ideal for reception desks and executive offices.
Dual-Port Network Switch
Integrated Ethernet switch connects both phone and computer through one cable with 802.1Q VLAN support for secure voice and data separation.
Clear LCD Display
The 320×222 pixel grayscale backlit LCD provides crisp caller ID, call duration, and directory information in any lighting condition.
3 Month Warranty
Your refurbished Cisco CP-7961G is backed by REBOOT IT's comprehensive 3-month warranty for complete peace of mind.
26 May
Order placed
27 May - 28 May
Dispatched
01 Jun - 04 Jun
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Product is exactly as described, would have no problem buying again
I like and very nice clean
Very easy fit
Great upgrade phone at a very reasonable price.
Condition as stated in description if not better.
Great little laptop for school
Good value and great quality
Fantastic service
I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!
Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.
Excellent work
exactly as described and works well , just like the staff down there. 10/10
Very happy, thank you
Just having trouble greeting it linked to the internet otherwise it’s okay.
Fair tech for price, good specs for era, serves the purpose. The black keyboard is an interesting rubber like texture clearly by design to pad the screen and avoid the keyboard touching. Screen is great. Still looking for magic formula to enable computer use in the bright bright sunshine. Keyboard taps are loud for someone who likes silent touch. The perfect PC has to exist, like build a bear.
The laptop was sold with a warning about worn keycaps. In fact they had been obviously vandalised (ex school laptops, perhaps?). The keyboard worked fine, and the rest of the laptop too. I'm using it as a file server, so I don't need the keyboard much. So very pleased, and also pleased with reboot-it's service - as always, excellent, and quick responses to any queries.
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We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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