Interactive Intelligence EDGE-1280100 Network Appliance | Wty
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30-day returns
1 Year warranty
- Dual redundant gigabit Ethernet NICs (10/100/1000 Mbps)
- 1U rack-mountable
- Fully cloud-managed via Genesys Cloud platform
Perks you get with every purchase
Perks you get with every purchase
Warranty
If your item experiences a technical issue, we've got you covered—we'll either repair it or replace it for you!
30 days to change your mind
Feel free to return your item for any reason within the first 30 days of receiving it. It's that easy!
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Customer support
Rest assured, we’ll always respond to you within 1 business day!
Frequently asked qustions
Frequently asked qustions
What does the warranty cover?
Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
What is a refurbished device?
A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.
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Interactive Intelligence EDGE-1280100 Network Appliance | Wty
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Description
Description
Interactive Intelligence EDGE-1280100 Certified Refurbished Network Appliance – Core Telephony Solution for Contact Centers
The Interactive Intelligence EDGE-1280100 is a certified refurbished, cloud-managed network appliance featuring dual Intel Xeon 6-core processors with hyper-threading, 32 GB RAM, 2 x 1TB Enterprise SATA storage, and multiple gigabit Ethernet NICs. This 1U rack-mounted device (17.5" W x 1.9" H x 16.25" D) delivers robust telephony provisioning, media services, IPX, Session Border Controller (SBC), and application hosting designed specifically for Genesys Cloud and Interactive Intelligence PureCloud contact centre environments.
Practical Use Cases
- Enterprise Contact Centres: Seamlessly integrates with Genesys Cloud and PureCloud for advanced call routing and telephony management.
- Hybrid Telephony Environments: Supports both IP-based communications and legacy TDM circuits, enabling smooth transitions.
- Business Continuity: Ensures uninterrupted telephony service with remote survivability mode during cloud outages.
- Network Redundancy: Maintains high availability through dual redundant gigabit Ethernet NICs with automatic fallback.
- Telephony Gateway Management: Acts as a centralized provisioning server for IP phones, SIP trunks, and third-party integrations.
Key Features & Benefits
- Powerful Processing: Dual Intel Xeon 6-core CPUs combined with 32 GB RAM provide high performance for heavy telephony workloads.
- Flexible TDM Support: Accommodates various TDM span configurations for legacy circuit integration.
- Cloud Management: Simplifies deployment, updates, and security with centralized cloud-based control.
- Survivability Mode: Local call handling capability ensures continuous operation when disconnected from cloud services.
- Redundant Network Interfaces: Dual NICs enable seamless failover, preventing communication downtime.
- Enterprise-Grade Hardware: Dual hot-swappable power supplies with status indicators facilitate reliable power and easy maintenance.
- Secure & Durable: Non-upgradeable internal components maintain hardware integrity and warranty compliance.
- Versatile Installation: Designed for rack mounting or shelf placement in secure telecom environments.
- Environmental Tolerance: Operates reliably in standard data centre temperature (0°C to 70°C) and humidity ranges (20%-80%).
- Comprehensive Integration: Supports IP phones, SIP trunks, telephony gateways, and third-party systems for unified communications.
Technical Specifications
- CPU: Dual Intel Xeon 6-core processors with hyper-threading
- RAM: 32 GB
- Storage: 2 x 1TB Enterprise SATA hard drives
- Network Interfaces: Dual redundant gigabit Ethernet NICs (10/100/1000 Mbps)
- Form Factor: 1U rack-mountable; dimensions approx. 17.5" W x 1.9" H x 16.25" D
- Ports: USB, diagnostic (IPMI), WAN, expansion ports
- Power Supplies: Dual hot-swappable with status indicators and alarm silence buttons
- Environmental Range: Operating temperature 0°C to 70°C; humidity 20%-80%
- TDM Span Support: Configurable models supporting 0 to 8 TDM spans (T1/E1)
- Cloud Management: Fully cloud-managed via Genesys Cloud platform
Quality Assurance & Warranty
This EDGE-1280100 appliance is a certified refurbished unit that has undergone rigorous testing to ensure full operational reliability and performance. It is backed by a comprehensive warranty covering defects in materials and workmanship, providing peace of mind for enterprise deployments. Warranty terms comply with manufacturer standards and warranty remains valid only if the appliance is not opened or tampered with.
Why Choose the Interactive Intelligence EDGE-1280100?
For organisations seeking a robust telephony infrastructure that integrates effortlessly with Genesys Cloud or Interactive Intelligence PureCloud, the EDGE-1280100 offers a high-performance, scalable, and survivable solution. Its enterprise-grade build quality combined with cloud-managed convenience makes it ideal for contact centres requiring uninterrupted communication services and legacy system support.
Invest in reliable contact centre telephony today — purchase the certified refurbished Interactive Intelligence EDGE-1280100 and optimise your enterprise communications infrastructure with confidence!
Specifications
Specifications
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Model
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Video inputsVGA
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ProcessorIntel Xeon
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Memory8GB
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Storage capacity2TB or more
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Operating systemNo OS
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ConnectivityUSB 3.0+, Ethernet Port, No Wireless
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Warranty
What's in the box
What's in the box
Get Instant Answers About This Product From Charlie!
EMBRACE THE GREEN SIDE: THE ECO-FRIENDLY MAGIC OF REFURBISHED TECH.
Purchasing refurbished items not only reduces e-waste and conserves trees, but it also decreases carbon emissions. Save money and the planet - it’s a win-win situation. Learn More
Why the Cisco ASA 5506-X?
Enhanced Security
Protects your network with advanced firewall capabilities to prevent unauthorized access.
Scalability
Supports up to 50 devices, accommodating business growth without sacrificing performance.
User-Friendly Management
Streamlined interface allows easy configuration and monitoring of network activities.
Reliable Performance
Powered by a robust E5-2620 processor, ensuring fast and efficient data processing.
Enhanced Security
Protects your network with advanced firewall capabilities to prevent unauthorized access.
Scalability
Supports up to 50 devices, accommodating business growth without sacrificing performance.
User-Friendly Management
Streamlined interface allows easy configuration and monitoring of network activities.
Reliable Performance
Powered by a robust E5-2620 processor, ensuring fast and efficient data processing.
Let customers speak for us
Exactly as described and arrived in good time would buy from Reboot IT again.
Very happy with the purchase!
Excellent as usual, Dell workstations are very good, runs Windows and Linux fast, plenty of room in the case to add more drives. Will be back when I need something else.
Very good. No remote control but I found one that worked from an old projector.
Great speedy service
Computer works flawlessly
Couldn't be happier with the used Desktop i purchased.
The laptop was indeed in "excellent" condition, with only very minor polishing on some of the keys. I struggled to find any normal wear and tear evidence anywhere else. The battery is also excellent and holds significant charge.
Love it, put Win10 and Linux Mint on it, runs perfectly. Good price and much better than a new pc.
This is the 4th time I have purchased from this store and as always a great experience and great product
Availability of a stand for the monitor would make the use much easier.
Quality service. PC fit for purpose.
All setup ready to go. Easy!
Very good description and quick delivery!
Serious seller!
Love everything about it,
it's perfect for me!
Arrived promptly & in excellent condition.
So easy to use and store.
Terrific features & can be transported easily.
Excellent like new - I was surprised how good it is - quick delivery too - will deal again
As described condition and works well when upgraded to Win11
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How Reboot IT Revitalises and Certifies Refurbished Equipment
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Device Arrival
We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
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Secure Data Wipe
To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.
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Comprehensive Testing
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
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Cleaning & Grading
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
WELCOME TO REBOOT IT
Australia's number one source for Refurbished Desktops, Laptops, Monitors and more.
Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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