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Every refurbished unit is professionally tested in our Melbourne workshop and assigned a cosmetic grade. Functionally all units are covered by a 12-month warranty regardless of grade.
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What does the warranty cover?
Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
What is a refurbished device?
A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.
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HP EliteBook 860 G9 16" i5-1235U 16GB DDR5 256GB NVMe SSD Win ...
At a Glance
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HP's 16-inch flagship business machine — 12th Gen Core i5-1235U (10 cores, up to 4.4GHz), 16GB DDR5, 256GB SSD, and a 16-inch WUXGA display in the taller 16:10 aspect ratio. WiFi 6E, Thunderbolt 4, and a 5MP camera in a MIL-STD-810H certified aluminium chassis running Windows 11 Pro. Backed by a 12-month Reboot IT warranty.
The 12th Gen hybrid design is what separates this machine from an 11th Gen equivalent. The two performance cores handle whatever is in front of you, while the eight efficient cores absorb background work — sync clients, antivirus scans, browser tabs you are not looking at. In practice this means the machine stays responsive under load rather than stuttering when something kicks off in the background.
The 16-inch 16:10 panel is the reason to choose the 860 over a 14-inch EliteBook. Two documents side by side are genuinely usable rather than merely possible, and the extra vertical resolution shows meaningfully more of a spreadsheet or a code file before you scroll. For anyone who spends the day in long documents or wide models, this is the single most noticeable difference day to day.
DDR5-4800 memory and a PCIe Gen4 NVMe SSD keep data moving to the CPU quickly — Windows 11 Pro boots fast, large files open without waiting, and switching between heavy applications is immediate. The 5MP camera and Bang & Olufsen tuned speakers make this a considerably better video conferencing machine than the 720p-camera generation it replaces.
| Specification | Detail |
|---|---|
| Processor | Intel Core i5-1235U, 10-core 12-thread (2P + 8E), up to 4.4GHz (Alder Lake, 12th Gen) |
| RAM | 16GB DDR5-4800 SODIMM |
| Storage | 256GB PCIe Gen4 NVMe SSD |
| Display | 16-inch WUXGA (1920×1200) 16:10 anti-glare |
| Graphics | Intel Iris Xe Graphics |
| Operating System | Windows 11 Pro (64-bit) |
| Connectivity | WiFi 6E (802.11ax), Bluetooth 5.3 |
| Ports | Thunderbolt 4 ×2, USB-A 3.2 ×2, HDMI 2.0b, headphone |
| Camera & Audio | 5MP camera with privacy shutter, Bang & Olufsen stereo speakers, dual microphones |
| Security | TPM 2.0, HP Wolf Security, HP Sure Start |
| Weight | approx. 1.76kg |
| Warranty | 12-month Reboot IT warranty (30-day battery health guarantee) |
| Best For ✓ | Not For ✗ |
|---|---|
| Anyone who works in large documents or spreadsheets | Users who need built-in 4G LTE |
| Heavy multitaskers wanting 12th Gen hybrid cores | Users wanting a compact 13 or 14-inch machine |
| Frequent video callers needing a 5MP camera | Gamers (integrated graphics only) |
| Desk-based professionals docking to external displays | Budget-sensitive buyers |
| Grade | Cosmetic Condition | Battery Health |
|---|---|---|
| A — Excellent | Minimal marks, no cracks | 70%+ capacity, 30-day guarantee |
| B — Good | Light surface wear, minor scuffs | 50–70% capacity, 30-day guarantee |
What does the 16:10 display actually give me?
The 1920×1200 panel is 120 pixels taller than a standard 1920×1080 screen — roughly 11% more vertical space. In practice that is several more rows of a spreadsheet or lines of a document visible at once.
Does this model have built-in 4G LTE?
No — this configuration is WiFi 6E and Bluetooth only. If you need built-in mobile broadband, look at our EliteBook models listed with LTE in the title.
How much faster is 12th Gen than 11th Gen?
The i5-1235U has 10 cores and 12 threads against the 4 cores and 8 threads of an 11th Gen i5. The gain is largest in multitasking — background work runs on the efficient cores instead of competing with your foreground application.
Can the memory be upgraded?
Yes — the 860 G9 uses standard DDR5 SODIMM modules accessible under the base panel, and supports up to 64GB.
Is shipping free?
Yes — free standard Australia-wide shipping is included with every order.
What is the battery health like?
Grade A units have 70%+ battery capacity. Grade B units have 50–70%. Both grades include a 30-day battery health guarantee.
What does the warranty cover?
The 12-month warranty covers all hardware faults and component failures. Battery health is separately guaranteed for 30 days. Contact our Melbourne-based team for support.
Every unit comes with a 12-month warranty covering all hardware faults and component failures. Our Melbourne-based support team handles all claims promptly. A 30-day battery health guarantee is included on all grades.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every device is professionally tested, cleaned, and graded before dispatch. Free standard shipping Australia-wide is included. Visit reboot-it.com.au for more.
of CO₂ vs. manufacturing new
of e-waste from landfill
12th Gen Hybrid Cores
The i5-1235U pairs 2 performance cores with 8 efficient cores, so background tasks never compete with the work in front of you.
DDR5 and Gen4 Storage
16GB DDR5-4800 memory and a PCIe Gen4 NVMe SSD move data far faster than the DDR4 and Gen3 hardware they replace.
Taller 16:10 Workspace
The 16-inch 1920x1200 display shows around 11% more vertical content than a standard 1080p panel, meaning less scrolling.
12-Month Protection
Every unit ships with a comprehensive 12-month Reboot IT warranty and a 30-day battery health guarantee.
12th Gen Hybrid Cores
The i5-1235U pairs 2 performance cores with 8 efficient cores, so background tasks never compete with the work in front of you.
DDR5 and Gen4 Storage
16GB DDR5-4800 memory and a PCIe Gen4 NVMe SSD move data far faster than the DDR4 and Gen3 hardware they replace.
Taller 16:10 Workspace
The 16-inch 1920x1200 display shows around 11% more vertical content than a standard 1080p panel, meaning less scrolling.
12-Month Protection
Every unit ships with a comprehensive 12-month Reboot IT warranty and a 30-day battery health guarantee.
18 Aug
Order placed
19 Aug - 20 Aug
Dispatched
24 Aug - 27 Aug
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Excellent
Excellent condition, promptvdelivery and easy and secure payment.
Product is exactly as described, would have no problem buying again
I like and very nice clean
Very easy fit
Great upgrade phone at a very reasonable price.
Condition as stated in description if not better.
Great little laptop for school
Good value and great quality
Fantastic service
I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!
Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.
Excellent work
exactly as described and works well , just like the staff down there. 10/10
Very happy, thank you
Just having trouble greeting it linked to the internet otherwise it’s okay.
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We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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