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HP ZBook Firefly 14 G714" i7-10510U 16GB 256GB SSD Touch Win 11 · USB-C FAULT

Good Grade · Fully tested · Minor cosmetic wear
SKU: R-7123-GOO
4.74
★★★★★
722 reviews
12mo
Warranty
30day
Free returns
40+
Tech-tested checks
✓ Free AU shipping ✓ Pickup: Springvale VIC
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Sale price $359.00 Regular price $459.00

You save $100

or 4 interest-free payments of $89.75 with


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Perks you get with every purchase

Warranty
If your item experiences a technical issue, we've got you covered—we'll either repair it or replace it for you!

30 days to change your mind
Feel free to return your item for any reason within the first 30 days of receiving it. It's that easy!

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Enjoy fast, free express shipping on all small items like laptops, tablets, and smartphones!

Customer support
Rest assured, we’ll always respond to you within 1 business day!

Frequently asked questions

What does the warranty cover?

Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!

What is a refurbished device?

A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.

Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.

What payment options are available?

We offer a variety of payment options to make your shopping experience as convenient as possible! You can pay using all major credit cards, Apple Pay, Google Pay, Shop Pay, Afterpay, Zip Pay, and PayPal. If you prefer, we also accept bank deposits and even cash for in-store purchases!

At a Glance

Processor
Intel Core i7
Memory
16GB
Storage
256GB SSD
Display
13in - 14in · Full HD (1920x1080)
Operating System
Windows 11

Safe & Secure

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

We ensure secure processing of your payment information and do not retain or have access to your credit card details.

Description

HP ZBook Firefly 14 G7 — Both USB-C Ports Faulty

The HP ZBook Firefly 14 G7 is a slim 14-inch mobile workstation with an Intel Core i7-10510U processor, 16GB RAM, a 256GB NVMe SSD and a Full HD touchscreen, running Windows 11. Both USB-C ports on this unit do not charge or transfer data, so it must be charged with an HP blue-tip charger rather than over USB-C. Everything else has been tested and works, and it is priced to reflect the faulty ports.

Key Benefits

  • Core i7 power. Intel Core i7-10510U, 10th Gen quad-core.
  • 16GB RAM. Room for many apps and browser tabs at once.
  • Fast NVMe SSD. 256GB solid-state storage for quick start-up.
  • Touchscreen. 14-inch Full HD (1920x1080) touch display.
  • Priced for the fault. A full-spec ZBook for less than a unit with working USB-C.

Performance in Use

The quad-core Core i7-10510U and 16GB RAM handle office suites, web apps, video calls and multitasking comfortably, and the NVMe SSD keeps boot and load times short. The touch display adds tap and scroll control alongside the keyboard and touchpad.

Because the USB-C ports do not work, this laptop cannot charge from a USB-C charger or connect to a USB-C dock or display. Use an HP blue-tip charger for power and the remaining ports and wireless for everything else.

Technical Specifications

Model HP ZBook Firefly 14 G7
Processor Intel Core i7-10510U (10th Gen)
Memory 16GB
Storage 256GB NVMe SSD
Display 14" Full HD (1920x1080) touchscreen
Operating System Windows 11
Known fault Both USB-C ports do not charge or transfer data; charge with an HP blue-tip charger

Is It Right for You?

✓ Best For

Office work, email and spreadsheets

Buyers with an HP blue-tip charger
✗ Not For

USB-C charging, docks or displays — both USB-C ports are faulty

High-end gaming — integrated graphics

Condition Grades

Grade Condition Description
Grade B (Good) Light marks from normal use. Both USB-C ports do not charge or transfer data; everything else is tested and working.

Frequently Asked Questions

What is wrong with this unit?

Both USB-C ports do not charge or transfer data. Everything else has been tested and works.

How do I charge it?

It must be charged with an HP blue-tip charger, not a USB-C charger.

Which operating system is installed?

Windows 11 is installed and ready to use.

12-Month Warranty — Reboot IT

This laptop ships with a 12-month warranty from Reboot IT covering everything except the faulty USB-C ports described in this listing. It is tested and graded in Melbourne before dispatch.

Reboot IT has been Australia's trusted source for certified refurbished IT equipment since 2001, operating from Melbourne.

Specifications

  • Model
    ZBook Firefly 14 G7
  • Processor
    Intel Core i7
  • RAM
    16GB
  • Storage
    256GB
  • Storage Type
    SSD
  • Screen Size
    13in - 14in
  • Resolution
    Full HD (1920x1080)
  • Aspect Ratio
    16:9
  • Operating System
    Windows 11

What's in the box

  • HP - ZBook Firefly 14 G7
  • Tax invoice
  • Power adapter
  • Power cable
By buying refurbished, you avoid
316kg

of CO₂ vs. manufacturing new

And divert
1.4kg

of e-waste from landfill

Source: Circular Computing LCA, audited by Deloitte — per unit.

Why the ZBook Firefly 14 G7?

A full-spec HP ZBook Firefly 14 G7 with a Core i7, 16GB RAM and a Full HD touchscreen, priced lower because both USB-C ports are faulty.

HP ZBook Firefly 14 G7

Core i7 Power

Quad-core i7-10510U for smooth multitasking.

Priced for Fault

USB-C ports faulty, so it costs less.

Touch Display

14-inch Full HD touchscreen.

12-Month Warranty

Tested and backed by Reboot IT in Melbourne.

Core i7 Power

Quad-core i7-10510U for smooth multitasking.

Priced for Fault

USB-C ports faulty, so it costs less.

HP ZBook Firefly 14 G7

Touch Display

14-inch Full HD touchscreen.

12-Month Warranty

Tested and backed by Reboot IT in Melbourne.

Still undecided? Ask our experts.

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How Reboot IT Revitalises and Certifies Refurbished Equipment

Learn more
  • Device Arrival

    We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.

  • Secure Data Wipe

    To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.

  • Comprehensive Testing

    Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.

  • Cleaning & Grading

    Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.

WELCOME TO REBOOT IT

Australia's number one source for Refurbished Desktops, Laptops, Monitors and more.

Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.

> Learn more

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  • We are an IBM authorized reseller for refurbished computer and IT hardware, tested by professional and guaranteed to perform like new.