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Brother QL-820NWBDirect Thermal Label Printer 2-Color Black+Red Wi-Fi Ethernet

Excellent Grade · Fully tested · No visible marks
SKU: R-5855-EXC
4.76
★★★★★
708 reviews
12mo
Warranty
30day
Free returns
40+
Tech-tested checks
✓ Fast AU shipping ✓ Pickup: Springvale VIC
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$169.00 $199.00

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  • Refurbished - 1yr Warranty - Reboot IT

    1yr Warranty

    $50.00 $75.00

Perks you get with every purchase

Warranty
If your item experiences a technical issue, we've got you covered—we'll either repair it or replace it for you!

30 days to change your mind
Feel free to return your item for any reason within the first 30 days of receiving it. It's that easy!

Free express shipping
Enjoy fast, free express shipping on all small items like laptops, tablets, and smartphones!

Customer support
Rest assured, we’ll always respond to you within 1 business day!

Frequently asked questions

What does the warranty cover?

Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!

What is a refurbished device?

A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.

Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.

What payment options are available?

We offer a variety of payment options to make your shopping experience as convenient as possible! You can pay using all major credit cards, Apple Pay, Google Pay, Shop Pay, Afterpay, Zip Pay, and PayPal. If you prefer, we also accept bank deposits and even cash for in-store purchases!

Safe & Secure

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

We ensure secure processing of your payment information and do not retain or have access to your credit card details.

Description

Brother QL-820NWB — Professional Wireless Label Printer

The Brother QL-820NWB is a high-speed professional label printer with Wi-Fi, Bluetooth, and USB connectivity. Built for office, retail, and warehouse environments, it supports the full Brother DK label roll range and delivers fast, reliable direct thermal output — backed by a 12-month Reboot IT warranty.

Key Benefits

  • Triple connectivity: Wi-Fi, Bluetooth 4.0, and USB for maximum flexibility across devices
  • High print speed: Up to 93 labels per minute for fast, high-throughput label production
  • DK roll compatible: Supports full Brother DK range — address, shipping, barcode, and die-cut
  • Colour label support: Optional DK-2251 roll enables red/black two-colour label printing
  • No ink or toner: Direct thermal technology means no consumable cartridges to replace
  • 12-month warranty: Backed by Reboot IT's 12-month return-to-base warranty

Performance in Use

The QL-820NWB excels in any setting where fast, consistent label output is critical. From printing address labels and shipping labels to barcodes and shelf tags, the direct thermal print engine delivers crisp, smudge-resistant output without requiring ink or ribbon replacements — keeping running costs low.

Bluetooth 4.0 makes the QL-820NWB ideal for mobile label printing from tablets and smartphones using the Brother iPrint&Label app. Wi-Fi support enables network sharing across multiple users, while the USB port provides a reliable direct-connection option for desktop workstations.

Tech Specs

Specification Detail
Print Technology Direct thermal (no ink or toner required)
Print Speed Up to 93 labels/min (62 mm label)
Resolution 300 dpi
Max Label Width 62 mm
Connectivity Wi-Fi 802.11 b/g/n, Bluetooth 4.0, USB 2.0
Compatible Labels Brother DK series (die-cut, continuous, colour rolls)
Colour Label Support Yes — DK-2251 red/black roll (optional)
OS Compatibility Windows, macOS, iOS, Android
Dimensions (W×D×H) 128 × 220 × 153 mm
Warranty 12 months — Reboot IT return-to-base

Is It Right for You?

Best For ✓ Not For ✗
Office, retail, or warehouse label printing Large-format A4 document printing needs
Wi-Fi or Bluetooth mobile label printing Environments needing inkjet or laser output
High-volume address, shipping, and barcode labels Applications needing labels wider than 62 mm
Replacing an older Brother QL-series printer Multifunction print, scan, and copy requirements

Condition Grades

Grade Condition
A — Excellent Minimal cosmetic marks. Fully tested and functional. All accessories and ports verified.
B — Good Light wear or minor scuffs. Fully functional. All ports and features tested and working.

Frequently Asked Questions

Is the QL-820NWB compatible with Windows and Mac?

Yes — it supports Windows 10/11 and macOS via USB and Wi-Fi. Drivers are available from the Brother support website.

What label rolls are compatible?

The QL-820NWB uses Brother DK series rolls — including die-cut address labels, continuous tape, and the DK-2251 red/black colour roll.

Does it support mobile printing?

Yes — Bluetooth 4.0 enables direct printing from iOS and Android devices using the free Brother iPrint&Label app.

Does it need ink or toner?

No — the QL-820NWB uses direct thermal printing. Only Brother DK label rolls are consumed — no ink, toner, or ribbon required.

Can multiple users share it over a network?

Yes — Wi-Fi 802.11 b/g/n allows it to be shared across a local network for multi-user environments.

What shipping costs apply?

Shipping costs apply based on size and destination — rates are calculated at checkout.

What warranty is included?

Every Brother QL-820NWB from Reboot IT includes a 12-month return-to-base warranty.

12-Month Warranty — Reboot IT

Every Brother QL-820NWB sold by Reboot IT is backed by a 12-month return-to-base warranty. Our team has been testing, grading, and reselling quality IT equipment since 2001 from our Melbourne base. Shipping costs apply based on size and destination — rates are calculated at checkout. Questions? Visit us at reboot-it.com.au.

Specifications
  • Model
    QL-820NWB
  • Resolution
    none
  • Display Type
    IPS
  • Connectivity
    USB 2.0
  • Colour
    Black
  • Warranty
    12 months

What's in the box
  • Brother QL-820NWB

Why the QL-820NWB?

Print professional dual-color labels at lightning speed with the Brother QL-820NWB's 2-color thermal technology, Wi-Fi connectivity, and reliable refurbished quality backed by 3-month warranty.

Brother QL-820NWB Direct Thermal Label Printer Refurbished - Front View

Dual Color Printing

Create eye-catching labels with both black and red printing in a single pass using advanced direct thermal technology.

No Ink Required

Direct thermal printing eliminates ongoing ink or toner costs, making this a truly maintenance-free labeling solution.

Wireless Network Ready

Print wirelessly from any device on your network using built-in Wi-Fi and Ethernet connectivity options.

3 Month Warranty

Your refurbished Brother QL-820NWB comes with comprehensive 3-month warranty coverage for complete peace of mind.

Dual Color Printing

Create eye-catching labels with both black and red printing in a single pass using advanced direct thermal technology.

No Ink Required

Direct thermal printing eliminates ongoing ink or toner costs, making this a truly maintenance-free labeling solution.

Brother QL-820NWB Direct Thermal Label Printer Refurbished - Front View

Wireless Network Ready

Print wirelessly from any device on your network using built-in Wi-Fi and Ethernet connectivity options.

3 Month Warranty

Your refurbished Brother QL-820NWB comes with comprehensive 3-month warranty coverage for complete peace of mind.

Let customers speak for us

from 708 reviews
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Fantastic service

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James Lees
All-in-one Solution for Home Office

I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!

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Apple iPad 6th Gen 9.7" 32GB Space Grey Wi-Fi + Cellular A10 Unlocked | Wty
Farley

Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.

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Melinda Panuan
Excellent

Excellent work

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steve maloney
exactly as described and works well

exactly as described and works well , just like the staff down there. 10/10

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Lenovo ThinkPad X1 Carbon G5 i7 6600U 2.6GHz 8GB 256GB 14" W10P | Wty
Anonymous
Very happy

Very happy, thank you

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Barbara Jenkins Jenkins
Just having trouble greeting it linked to the internet otherwise it’s okay

Just having trouble greeting it linked to the internet otherwise it’s okay.

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Anonymous
Fair tech for price

Fair tech for price, good specs for era, serves the purpose. The black keyboard is an interesting rubber like texture clearly by design to pad the screen and avoid the keyboard touching. Screen is great. Still looking for magic formula to enable computer use in the bright bright sunshine. Keyboard taps are loud for someone who likes silent touch. The perfect PC has to exist, like build a bear.

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IAN BOLSTER
Works excellently as advertised.

The laptop was sold with a warning about worn keycaps. In fact they had been obviously vandalised (ex school laptops, perhaps?). The keyboard worked fine, and the rest of the laptop too. I'm using it as a file server, so I don't need the keyboard much. So very pleased, and also pleased with reboot-it's service - as always, excellent, and quick responses to any queries.

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  • Device Arrival

    We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.

  • Secure Data Wipe

    To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.

  • Comprehensive Testing

    Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.

  • Cleaning & Grading

    Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.

WELCOME TO REBOOT IT

Australia's number one source for Refurbished Desktops, Laptops, Monitors and more.

Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.

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