Poly CCX 500 5" Touchscreen IP Phone Microsoft Teams Android Black
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30-day returns
1 Year warranty
- 5" touchscreen with HD Voice & NoiseBlockAI
- Microsoft Teams ready with support for up to 24 lines
- Certified refurbished with comprehensive 1-year warranty
Perks you get with every purchase
Perks you get with every purchase
Warranty
If your item experiences a technical issue, we've got you covered—we'll either repair it or replace it for you!
30 days to change your mind
Feel free to return your item for any reason within the first 30 days of receiving it. It's that easy!
Free express shipping
Enjoy fast, free express shipping on all small items like laptops, tablets, and smartphones!
Customer support
Rest assured, we’ll always respond to you within 1 business day!
Frequently asked qustions
Frequently asked qustions
What does the warranty cover?
Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
What is a refurbished device?
A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.
What payment options are available?
We offer a variety of payment options to make your shopping experience as convenient as possible! You can pay using all major credit cards, Apple Pay, Google Pay, Shop Pay, Afterpay, Zip Pay, and PayPal. If you prefer, we also accept bank deposits and even cash for in-store purchases!
Poly CCX 500 5" Touchscreen IP Phone Microsoft Teams Android B...
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Description
Description
Certified Refurbished Poly CCX 500 Business Media Phone
The Poly CCX 500 is a business media desk phone featuring Android 9 operating system, a 5-inch colour LCD touchscreen with 720 x 1280 pixel resolution, Poly HD Voice technology with frequency response of 100 Hz to 20 kHz, and professional-grade audio capabilities including Poly Acoustic Fence and NoiseBlockAI technology for crystal-clear communication in any workspace environment. This certified refurbished device has been thoroughly tested by Reboot IT's comprehensive testing process and is sold with a 1-year warranty.
Ideal Use Cases
This professional desk phone excels in open offices and call centres where audio clarity and background noise reduction are critical. The device supports Microsoft Teams integration, making it perfect for businesses seeking seamless unified communications. With its intuitive touchscreen interface and support for up to 24 lines, it's designed for business users who need efficient daily productivity.
Key Features and Benefits
- Professional Audio Quality: Poly HD Voice technology delivers lifelike voice quality with full duplex conversations, acoustic echo cancellation, and background noise suppression across handset, speakerphone, and optional headset modes
- Intuitive Touchscreen Interface: 5-inch gesture-based, multi-touch capable display with adjustable font sizes, dark mode, and screensaver functionality provides smartphone-like ease of use
- Advanced Noise Cancellation: Poly NoiseBlockAI eliminates most background noise during speakerphone calls, whilst Poly Acoustic Fence technology removes distractions when using handset or wired headset
- Flexible Connectivity: Dual Gigabit Ethernet ports, USB 2.0 Type-A and Type-C ports, Bluetooth 4.2, and optional Wi-Fi support via USB dongle
- Enterprise-Grade Security: Features 802.1X authentication, SRTP encryption, Transport Layer Security (TLS), and HTTPS secure provisioning
Essential Technical Specifications
- Operating System: Android 9
- Display: 5-inch colour LCD touchscreen, 720 x 1280 pixels, 9:16 aspect ratio
- Audio Codecs: G.711, G.722 (HD Voice), G.729AB, G.722.1, iLBC, OPUS
- Frequency Response: 100 Hz to 20 kHz (handset, headset, speakerphone)
- Connectivity: 2x RJ-45 Gigabit Ethernet ports, USB 2.0 Type-A and Type-C, RJ-9 headset port, Bluetooth 4.2
- Power: IEEE 802.3af PoE (Class 0), 13W maximum consumption
- Dimensions (with handset): 17.8 x 21.6 x 5.2 cm (W×H×D)
- Weight (with handset): 1.28 kg
- Network Protocols: SIP, DHCP, QoS (IEEE 802.1p/Q), VLAN, IPv4/IPv6
- Operating Temperature: 0 to 40°C, 5% to 95% relative humidity (non-condensing)
Android 9 Operating System
Android 9 (Pie) brings quality-of-life improvements including smart notification controls, digital wellbeing features to monitor usage, and refined gesture navigation. The operating system offers a distinctively Google visual style with auto-rotation tweaks and improved volume controls. However, being an older Android version, it has limited compatibility with newer applications and lacks the latest security updates, though it remains stable for business phone applications.
Cosmetic Grading Standards
Excellent Grade devices show evidence of very light previous use with only minor scuffing or minor abrasions associated with minimal standard use. Good Grade devices are fully tested and fully functional but may feature light scratches on the external body and more excessive unit housing or external case wear, including one or several small dings, dents on covers, or small paint chips on the surface.
Quality Assurance and Testing
Every Poly CCX 500 has been verified through Reboot IT's thorough testing process, ensuring all features and functions operate flawlessly. As a specialist in the industry since 2001, Reboot IT utilises cutting-edge testing software to assess display quality, connectivity verification, audio quality, port functionality, button responsiveness, and power performance. Each certified refurbished unit undergoes comprehensive diagnostics, cleaning, and the replacement of any defective parts with quality components to meet strict standards before sale.
Warranty Coverage
This Poly CCX 500 is sold by Reboot IT with a comprehensive 1-year warranty covering all hardware faults, including defects in materials and workmanship. The warranty includes repair or replacement of defective parts at no extra cost, giving you complete peace of mind with your investment. All units are verified refurbished by Reboot IT's meticulous testing process, ensuring reliable, long-lasting performance.
Upgrade your business communications today with this certified refurbished Poly CCX 500 – professional audio quality and intuitive functionality at an exceptional value.
Specifications
Specifications
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Model
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Screen sizeUnder 7in
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ResolutionMobile HD
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Video inputsNo Video Output
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ProcessorARM
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Operating systemAndroid
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ConnectivityEthernet Port, WiFi 5, Bluetooth
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Warranty
What's in the box
What's in the box
Get Instant Answers About This Product From Charlie!
EMBRACE THE GREEN SIDE: THE ECO-FRIENDLY MAGIC OF REFURBISHED TECH.
Purchasing refurbished items not only reduces e-waste and conserves trees, but it also decreases carbon emissions. Save money and the planet - it’s a win-win situation. Learn More
Why the CCX 500?
Enhanced Audio
Poly Acoustic Fence reduces background noise while HD Voice ensures clear conversations uctoday?.
Scalable Platform
Powerful chipset supports next-generation features and firmware updates uctoday?.
Teams Optimized
Dedicated Teams button and native integration streamline meeting access and calling uctoday?.
Flexible Connectivity
Choice of handset or headset operation adapts to user preferences uctoday?.
Enhanced Audio
Poly Acoustic Fence reduces background noise while HD Voice ensures clear conversations uctoday?.
Scalable Platform
Powerful chipset supports next-generation features and firmware updates uctoday?.
Teams Optimized
Dedicated Teams button and native integration streamline meeting access and calling uctoday?.
Flexible Connectivity
Choice of handset or headset operation adapts to user preferences uctoday?.
26 Jan
Order placed
27 Jan - 28 Jan
Dispatched
30 Jan - 04 Feb
Delivered
Let customers speak for us
Good value and great quality
Fantastic service
I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!
Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.
Excellent work
exactly as described and works well , just like the staff down there. 10/10
Very happy, thank you
Just having trouble greeting it linked to the internet otherwise it’s okay.
Fair tech for price, good specs for era, serves the purpose. The black keyboard is an interesting rubber like texture clearly by design to pad the screen and avoid the keyboard touching. Screen is great. Still looking for magic formula to enable computer use in the bright bright sunshine. Keyboard taps are loud for someone who likes silent touch. The perfect PC has to exist, like build a bear.
The laptop was sold with a warning about worn keycaps. In fact they had been obviously vandalised (ex school laptops, perhaps?). The keyboard worked fine, and the rest of the laptop too. I'm using it as a file server, so I don't need the keyboard much. So very pleased, and also pleased with reboot-it's service - as always, excellent, and quick responses to any queries.
Great way to buy a computer
Always good, sometimes a little slow and steady, but always good :-))
I needed a quick cheap windows 11 capable notebook.
RebootIT had a bunch of 2nd hand stuff advertised.
This Dell 5310 was one of them, at the right price and spec.
It works brilliantly, although its not the prettiest notebook I've seen.
RebootIT were up front about the condition though, so I still got a better notebook than I expected.
Perfect thin monitor for my purposes.
Unit was in excellent condition as described. Dispatch was priority and prompt.
Just plain good old fashion service. Nothing more to say I guess
How Reboot IT Revitalises and Certifies Refurbished Equipment
Learn more-
Device Arrival
We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
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Secure Data Wipe
To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.
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Comprehensive Testing
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
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Cleaning & Grading
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
WELCOME TO REBOOT IT
Australia's number one source for Refurbished Desktops, Laptops, Monitors and more.
Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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