Microsoft Surface Dock 2 1917 Dual 4K Display USB-C | Includes Adapter
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- For Surface Pro 3/4
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Frequently asked qustions
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Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
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A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
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Microsoft Surface Dock 2 1917 Dual 4K Display USB-C | Includes Adapter
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Description
Description
Certified Refurbished Microsoft Surface Dock 2
The Microsoft Surface Dock 2 (Model 1917) transforms your Surface device into a complete desktop workstation with four USB-C ports (10 Gbps), two USB-A ports, Gigabit Ethernet, and dual 4K display support at 60Hz. Released in 2020 as Microsoft's premium docking solution, this professionally restored unit delivers 199W total power—including 120W to your Surface device—which means you can charge even power-hungry Surface Laptop Studio models whilst running multiple peripherals simultaneously. During our testing with Surface Pro and Laptop devices, this dock handles demanding setups with external monitors, USB drives, wired networking, and audio devices without the cable clutter of individual adapters.
Ideal For
- Hybrid workers who need a single-cable desktop setup at home—connect your Surface, two monitors, keyboard, mouse, and Ethernet through one Surface Connect cable for instant desk transformation
- Business professionals running video conferences whilst multitasking across dual 4K screens with wired network reliability for bandwidth-intensive applications
- Creative users requiring colour-accurate dual-monitor workflows for photo editing, graphic design, or video production with fast 10 Gbps USB-C data transfer to external drives
- IT departments standardising hot-desking environments where employees dock different Surface devices throughout the workday
Key Features & Benefits
- Four USB-C ports (10 Gbps): Transfer 4K video files in seconds—10 Gbps moves a 20GB project folder in approximately 16 seconds versus 3+ minutes on older USB 3.0 docks
- Dual 4K @ 60Hz display support: Eliminates the flicker and lag of 30Hz displays common on budget docks, delivering smooth mouse movement and video playback across two ultra-HD screens
- 199W total power delivery: The 120W Surface Connect output charges Surface Laptop Studio at full speed whilst the remaining 60W powers USB peripherals, external drives, and phone charging simultaneously
- Gigabit Ethernet: Provides stable 1000 Mbps wired networking that's essential for large file uploads, remote desktop sessions, and eliminating Wi-Fi dropouts during video calls
- Front-facing USB-C ports (15W): Conveniently charge your smartphone or quickly connect USB-C drives without reaching behind your desk
- Single-cable connection: The integrated 80cm Surface Connect cable provides power, video, data, and networking through one connection—no driver installation required on compatible Surface devices
Common Questions
Can it handle dual monitors whilst charging my Surface Laptop?
Absolutely. Our technicians routinely test this configuration with Surface Laptop 4 and 5 models running dual 4K displays at 60Hz whilst charging at full 120W speed. The dock's 199W power supply provides ample headroom for simultaneous monitor output, USB device power, and laptop charging without performance throttling.
Will this work with my older Surface Pro 6?
Yes, though with display limitations. Surface Pro 6 supports dual 4K monitors at 30Hz refresh rate rather than 60Hz due to the device's internal graphics capabilities. All other dock functions—USB ports, Ethernet, charging, and audio—operate at full specification. Surface Pro 7 and newer models achieve full dual 4K @ 60Hz performance.
How does this compare to USB-C docks from other brands?
The Surface Connect port delivers superior power (120W versus 60-100W on generic USB-C docks) and bypasses USB bandwidth constraints that cause display stuttering on non-Microsoft docks. After testing hundreds of docking solutions since 2001, we find Surface Dock 2 eliminates the random disconnection issues common with third-party adapters on Surface devices.
Technical Specifications
- Model: Microsoft Surface Dock 2 (1917)
- Connectivity: 4 × USB-C (10 Gbps), 2 × USB-A 3.2 (10 Gbps), Gigabit Ethernet, 3.5mm audio
- Display Support: Dual 4K (3840 × 2160) @ 60Hz via rear USB-C ports
- Power Output: 199W total (120W to Surface device, 60W across USB ports)
- Host Connection: 80cm integrated Surface Connect cable
- Dimensions: 130 × 70 × 30 mm
- Weight: 515 g
- Included: Surface Dock 2 unit, 199W power supply (Model 1931)
- Compatibility: Surface devices with Surface Connect port (see detailed compatibility below)
- Security: Kensington lock slot compatible
Device Compatibility
Full Performance (Dual 4K @ 60Hz): Surface Pro 7 and newer, Surface Laptop 3/4/5, Surface Laptop Studio, Surface Book 3. Limited Performance (Dual 4K @ 30Hz): Surface Pro 5/6/X, Surface Go series, Surface Book 2, Surface Laptop 1/2. Not Compatible: Surface Pro 3/4, Surface Book 1st Gen, Surface Studio, devices without Surface Connect port. Firmware updates are delivered automatically through Windows Update when the dock is connected to compatible Surface devices.
Verified Reboot Refurb Quality Assurance
Every Microsoft Surface Dock 2 is verified refurbished by Reboot IT through our comprehensive testing process. We tested all ports, power delivery, display output, and Ethernet connectivity under extended load conditions to ensure this dock meets our strict quality standards. As an expert in the refurbishment industry since 2001, Reboot IT uses specialised testing equipment to verify power supply output, USB data transfer speeds, and dual-display functionality across multiple Surface device models. Our technicians measure actual power delivery to confirm the 199W supply performs within manufacturer specifications.
Warranty & Support
This professionally restored docking station is sold by Reboot IT and includes a 1-year warranty for your complete peace of mind.
Transform Your Workspace
This configuration suits Surface owners who need reliable desktop connectivity without premium pricing, backed by Reboot IT's warranty and 20+ years refurbishment expertise in Australia.
Specifications
Specifications
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Brand
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Model
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Product type
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ResolutionNo Display
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Video inputsUSB-C Video
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ConnectivityUSB-C/Thunderbolt, USB 3.0, Ethernet Port
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Warranty
What's in the box
What's in the box
Get Instant Answers About This Product From Charlie!
EMBRACE THE GREEN SIDE: THE ECO-FRIENDLY MAGIC OF REFURBISHED TECH.
Purchasing refurbished items not only reduces e-waste and conserves trees, but it also decreases carbon emissions. Save money and the planet - it’s a win-win situation. Learn More
Why the Surface Dock 2?
Seamless Connectivity
Adds USB, display, and Ethernet ports for versatility.
Sleek Design
Matches Surface aesthetics for a clean setup.
Fast Charging
Powers your Surface device while connected.
Easy Setup
Plug-and-play connectivity for quick docking.
Seamless Connectivity
Adds USB, display, and Ethernet ports for versatility.
Sleek Design
Matches Surface aesthetics for a clean setup.
Fast Charging
Powers your Surface device while connected.
Easy Setup
Plug-and-play connectivity for quick docking.
23 Feb
Order placed
24 Feb - 25 Feb
Dispatched
27 Feb - 04 Mar
Delivered
Let customers speak for us
Good value and great quality
Fantastic service
I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!
Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.
Excellent work
exactly as described and works well , just like the staff down there. 10/10
Very happy, thank you
Just having trouble greeting it linked to the internet otherwise it’s okay.
Fair tech for price, good specs for era, serves the purpose. The black keyboard is an interesting rubber like texture clearly by design to pad the screen and avoid the keyboard touching. Screen is great. Still looking for magic formula to enable computer use in the bright bright sunshine. Keyboard taps are loud for someone who likes silent touch. The perfect PC has to exist, like build a bear.
The laptop was sold with a warning about worn keycaps. In fact they had been obviously vandalised (ex school laptops, perhaps?). The keyboard worked fine, and the rest of the laptop too. I'm using it as a file server, so I don't need the keyboard much. So very pleased, and also pleased with reboot-it's service - as always, excellent, and quick responses to any queries.
Great way to buy a computer
Always good, sometimes a little slow and steady, but always good :-))
I needed a quick cheap windows 11 capable notebook.
RebootIT had a bunch of 2nd hand stuff advertised.
This Dell 5310 was one of them, at the right price and spec.
It works brilliantly, although its not the prettiest notebook I've seen.
RebootIT were up front about the condition though, so I still got a better notebook than I expected.
Perfect thin monitor for my purposes.
Unit was in excellent condition as described. Dispatch was priority and prompt.
Just plain good old fashion service. Nothing more to say I guess
How Reboot IT Revitalises and Certifies Refurbished Equipment
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Device Arrival
We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
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Secure Data Wipe
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Comprehensive Testing
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
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Cleaning & Grading
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
WELCOME TO REBOOT IT
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Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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