Microsoft Surface Laptop 2 13.5" Touch i5-8350U 8GB 128GB Win 11 Pro
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30-day returns
1 Year warranty
- 13.5in PixelSense touch display, i5-8350U 8th gen
- Windows 11 Pro, Windows Hello face sign-in
- 12-month warranty, free standard AU shipping
Perks you get with every purchase
Perks you get with every purchase
Warranty
If your item experiences a technical issue, we've got you covered—we'll either repair it or replace it for you!
30 days to change your mind
Feel free to return your item for any reason within the first 30 days of receiving it. It's that easy!
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Customer support
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Frequently asked qustions
Frequently asked qustions
What does the warranty cover?
Our warranty covers all hardware faults, but please note it doesn’t cover accidental damage or software issues. However, we’re here to help with technical support for those matters!
What is a refurbished device?
A refurbished device is a pre-owned item that has been restored to meet high-quality standards. At Reboot IT, we adhere to strict quality guidelines, ensuring that our refurbished products are not the same as used or secondhand items. We meticulously clean, test, and assess each device, replacing worn parts with high-quality components.
Unlike used items, which lack guarantees and rely solely on the seller's word regarding condition, refurbished devices come with assurance of quality and reliability.
What payment options are available?
We offer a variety of payment options to make your shopping experience as convenient as possible! You can pay using all major credit cards, Apple Pay, Google Pay, Shop Pay, Afterpay, Zip Pay, and PayPal. If you prefer, we also accept bank deposits and even cash for in-store purchases!
Microsoft Surface Laptop 2 13.5" Touch i5-8350U 8GB 128GB Win ...
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Description
Description
Microsoft Surface Laptop 2 — 13.5-Inch PixelSense Touch, i5-8350U, Win 11 Pro
The Microsoft Surface Laptop 2 combines premium build quality with a stunning 13.5-inch PixelSense touchscreen in a slim 1.28kg chassis. Powered by an Intel Core i5-8350U (8th generation) with 8GB RAM and a 128GB SSD, it handles everything from Office productivity and video conferencing to light creative work with ease. Windows 11 Pro is pre-installed with Windows Hello face sign-in for passwordless security. Backed by a 12-month Reboot IT warranty with free standard AU shipping.
Key Benefits
- 13.5-inch PixelSense touchscreen — 2256×1504 high-resolution display with Corning Gorilla Glass protection and 10-point touch support delivers a sharp, responsive canvas for productivity and content consumption
- Intel Core i5-8350U 8th generation performance — Quad-core Kaby Lake Refresh processor with Turbo Boost to 3.6 GHz confidently handles simultaneous browser tabs, Office applications, video calls, and light content creation
- Windows 11 Pro pre-installed and activated — Full business OS with BitLocker encryption, Remote Desktop, and Microsoft's modern security baseline — plus the updated interface, virtual desktops, and Snap Layouts
- Windows Hello face sign-in — Infrared camera enables instant, secure, passwordless login — a significant time-saver for users who unlock their laptop dozens of times per day
- Premium slim design at 1.28kg — Alcantara fabric keyboard deck and machined aluminium lid deliver a premium feel without the bulk; the thin profile fits in any bag for comfortable daily commuting
- 128GB SSD for fast, quiet operation — Silent solid-state storage boots Windows 11 Pro in under 15 seconds and keeps all applications responsive throughout the working day
Performance in Daily Use
The Surface Laptop 2 is a refined productivity machine. The 3:2 aspect ratio PixelSense display provides more vertical space than 16:9 alternatives — a meaningful advantage for reading long documents, coding, and scrolling through spreadsheets without constant vertical scrolling. The touch display adds useful shortcuts: scrolling web pages, zooming into documents, and navigating menus all feel natural with finger input.
The i5-8350U's quad-core architecture handles multitasking confidently. Running Teams, Chrome with 10+ tabs, and Office simultaneously produces no perceptible slowdown. The fanless-adjacent thermal design keeps the Surface Laptop 2 quiet during typical office tasks, with fan noise only noticeable during sustained CPU-intensive work.
Windows Hello face recognition is genuinely instant on this model — the infrared camera identifies and unlocks in under a second from a normal sitting position, removing the password friction that slows down device access throughout the working day.
Technical Specifications
| Specification | Details |
|---|---|
| Processor | Intel Core i5-8350U (8th gen), 4-core, 1.7 GHz base / 3.6 GHz turbo |
| Memory | 8GB LPDDR3 RAM (soldered) |
| Storage | 128GB SSD (soldered) |
| Display | 13.5-inch PixelSense touchscreen, 2256×1504 (201 PPI), 3:2, Gorilla Glass 3 |
| Graphics | Intel UHD Graphics 620 (integrated) |
| Operating System | Windows 11 Pro 64-bit (pre-installed and activated) |
| Camera | 720p front camera with infrared sensor for Windows Hello |
| Ports | 1× USB 3.0 Type-A, 1× Mini DisplayPort, 1× 3.5mm headphone jack, Surface Connect (charging) |
| Wireless | Wi-Fi 5 (802.11ac), Bluetooth 4.1 |
| Battery | 70%+ battery capacity for Excellent grade; 50–70% for Good grade (30-day battery warranty) |
| Dimensions | 308.1 × 223.4 × 14.5 mm, 1.28 kg |
| Keyboard | Alcantara fabric deck with backlit keyboard |
| Warranty | 12-month Reboot IT warranty |
Is the Surface Laptop 2 Right for You?
|
✓ Best For: • Business professionals and students on the go • Users who value premium build quality • Anyone moving from Windows 10 to 11 • Light travel with daily commuting • Touchscreen productivity and annotating documents |
✗ Not Recommended For: • Users needing many USB ports (only 1 USB-A) • Heavy video editing or 3D rendering • Those requiring upgradeable RAM or storage • Gaming workloads requiring dedicated GPU |
Condition Grades
| Grade | Cosmetic Condition | Battery & Testing |
|---|---|---|
| A — Excellent | Minimal signs of use, no deep scratches | 70%+ battery capacity; all features verified |
| B — Good | Light surface marks, fully functional | 50–70% battery capacity; 30-day battery warranty |
Frequently Asked Questions
Is Windows 11 Pro pre-installed and activated?
Yes — Windows 11 Pro 64-bit is pre-installed and activated. The product key is embedded in the firmware and will re-activate automatically after a clean reinstall.
Can I upgrade the RAM or SSD?
No — both the 8GB RAM and 128GB SSD are soldered to the motherboard and cannot be upgraded. Ensure this configuration suits your needs before purchasing.
Does it come with a charger?
A Surface Connect charger is included with this unit.
What is the battery life like?
Excellent grade units have 70%+ battery capacity. Good grade units have 50–70% capacity with a 30-day battery warranty. Typical usage provides 6–10 hours depending on workload.
Does free shipping apply?
Yes — free standard AU shipping is included.
Warranty & After-Sales Support
This Microsoft Surface Laptop 2 includes a 12-month warranty from Reboot IT, covering all hardware defects and functional issues from the date of purchase. Battery warranty: 30 days for Good grade units.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every Surface Laptop 2 is professionally tested — display, touch, Windows Hello, keyboard, battery health, and all ports verified before dispatch. Free standard AU shipping. Shop at reboot-it.com.au.
Specifications
Specifications
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Brand
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Model
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Product type
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Screen size13in - 14in
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ResolutionFull HD+ (1920x1200)
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Video inputsDisplayPort
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ProcessorIntel Core i5-8350U
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Memory8GB
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Storage capacity128GB
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Storage typeSSD
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GraphicsIntel UHD 620 Graphics
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Operating systemWindows 11 Pro
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ConnectivityUSB 3.1, USB-C
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Warranty
What's in the box
What's in the box
Get Instant Answers About This Product From Charlie!
EMBRACE THE GREEN SIDE: THE ECO-FRIENDLY MAGIC OF REFURBISHED TECH.
Purchasing refurbished items not only reduces e-waste and conserves trees, but it also decreases carbon emissions. Save money and the planet - it’s a win-win situation. Learn More
Why the Surface Laptop?
Premium PixelSense Touchscreen
The 13.5-inch high-resolution touchscreen with Corning Gorilla Glass protection provides exceptional clarity and responsive 10-point touch for seamless productivity.
Ultra-Portable Professional Design
At just 1.28kg with premium Alcantara fabric keyboard and machined aluminium construction, this laptop combines luxury materials with exceptional portability.
Intel i5 Performance
The quad-core i5-8350U processor with Turbo Boost to 3.6GHz paired with 8GB RAM handles multitasking, video calls, and Office applications effortlessly.
12 Month Warranty
Every refurbished Surface Laptop 2 comes with comprehensive 12-month REBOOT IT warranty coverage for complete peace of mind.
Premium PixelSense Touchscreen
The 13.5-inch high-resolution touchscreen with Corning Gorilla Glass protection provides exceptional clarity and responsive 10-point touch for seamless productivity.
Ultra-Portable Professional Design
At just 1.28kg with premium Alcantara fabric keyboard and machined aluminium construction, this laptop combines luxury materials with exceptional portability.
Intel i5 Performance
The quad-core i5-8350U processor with Turbo Boost to 3.6GHz paired with 8GB RAM handles multitasking, video calls, and Office applications effortlessly.
12 Month Warranty
Every refurbished Surface Laptop 2 comes with comprehensive 12-month REBOOT IT warranty coverage for complete peace of mind.
19 Apr
Order placed
21 Apr - 22 Apr
Dispatched
24 Apr - 29 Apr
Delivered
Let customers speak for us
I like and very nice clean
Very easy fit
Great upgrade phone at a very reasonable price.
Condition as stated in description if not better.
Great little laptop for school
Good value and great quality
Fantastic service
I was looking for an in-expensive all-in-one solution for my home office to replace my existing desktop and monitor. I found this EliteOne 800 on reboot IT for under $200. I wasn't sure what to expect. It arrived within two days!!!! I upgraded the RAM, replaced the HDD and installed Windows 11. This is unbeatable value and was the cheapest price online. Coupled with a 3-month warranty, Reboot IT are by far the best online refurbished retailer I have used. Awesome!
Great service. Product in great condition and exactly what i want. I wanted this for a specific purpose but i dont need to spend $900 on a new one.
Excellent work
exactly as described and works well , just like the staff down there. 10/10
Very happy, thank you
Just having trouble greeting it linked to the internet otherwise it’s okay.
Fair tech for price, good specs for era, serves the purpose. The black keyboard is an interesting rubber like texture clearly by design to pad the screen and avoid the keyboard touching. Screen is great. Still looking for magic formula to enable computer use in the bright bright sunshine. Keyboard taps are loud for someone who likes silent touch. The perfect PC has to exist, like build a bear.
The laptop was sold with a warning about worn keycaps. In fact they had been obviously vandalised (ex school laptops, perhaps?). The keyboard worked fine, and the rest of the laptop too. I'm using it as a file server, so I don't need the keyboard much. So very pleased, and also pleased with reboot-it's service - as always, excellent, and quick responses to any queries.
Great way to buy a computer
How Reboot IT Revitalises and Certifies Refurbished Equipment
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Device Arrival
We carefully source certified refurbished computers from trusted corporate, government, and education sectors, giving each device a fresh start and new purpose.
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Secure Data Wipe
To protect your privacy, all previous data is securely and thoroughly erased from every tested refurbished device before it reaches you.
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Comprehensive Testing
Each certified refurbished computer undergoes detailed testing with specialized software to ensure full functionality, and any worn or faulty components are replaced exclusively with original parts, guaranteeing reliable, long-lasting performance for your tested refurbished device.
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Cleaning & Grading
Every computer is professionally cleaned and carefully graded, so you know exactly what condition your certified refurbished computer is in—giving you full confidence in your purchase.
WELCOME TO REBOOT IT
Australia's number one source for Refurbished Desktops, Laptops, Monitors and more.
Since 2001, Reboot IT has been Australia’s trusted source for certified refurbished computers and IT hardware. Every device is rigorously tested and professionally refurbished to deliver reliable, like-new performance — all at a fraction of the cost of new equipment. With over 100,000 satisfied customers, we combine expert quality with unbeatable value. Shop with confidence knowing your refurbished device comes backed by warranty and supports sustainable tech reuse.
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