Cisco CP-8811 — 1-Line SIP VoIP Desk Phone with HD Wideband Audio
The Cisco CP-8811 is a professional-grade SIP VoIP desk phone built for business environments. Featuring HD wideband audio, a built-in full-duplex speakerphone, and 802.3af PoE support, it delivers clear voice communication without requiring a separate power adapter at the desk. Compatible with Cisco Unified Communications Manager (CUCM) and standard SIP-based phone systems. Backed by a 12-month Reboot IT warranty and free standard AU shipping.
Key Benefits
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HD wideband audio — G.722 wideband codec delivers noticeably clearer voice quality than standard-band phones, reducing listening fatigue during extended calls
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Built-in full-duplex speakerphone — Hands-free calling without a headset; full-duplex means both sides of the conversation are captured simultaneously without clipping
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802.3af PoE powered — Draws power directly from your network switch via the Ethernet cable, eliminating the need for a separate power adapter at the desk
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CUCM and SIP compatible — Works natively with Cisco Unified Communications Manager and standard third-party SIP PBX systems, making it broadly deployable
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Headset port included — RJ9 headset jack for compatible wired headsets, ideal for call centre and help desk operators who need both hands free
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Compact professional form factor — Slim desk footprint with physical hold, mute, transfer, and conference keys for intuitive call handling without on-screen navigation
Performance in Daily Office Use
The CP-8811 is well-suited to business environments where a single dedicated line and clear voice quality are the priorities — reception desks, private offices, help desk positions, and shared workspaces. The monochrome LCD clearly shows caller ID, time, date, and call status, and the physical keypad with dedicated function keys keeps call management intuitive without a learning curve.
HD wideband audio is the standout improvement over older analogue or legacy IP phones. The G.722 codec captures a broader voice frequency range, making remote conversations sound noticeably closer to in-person speech. The full-duplex speakerphone performs well in private offices, handling both sides of a conversation simultaneously without the echo typical of half-duplex units.
For IT teams deploying into Cisco UC environments, the CP-8811 provisions through standard Cisco Unified Communications Manager workflows with DHCP and TFTP auto-configuration, minimising hands-on setup time per device.
Technical Specifications
| Specification |
Details |
| Line Keys |
1 programmable line/feature key |
| Display |
Monochrome LCD — caller ID, time, date, call status |
| Audio |
HD wideband speakerphone and handset; G.711, G.722, G.729a codecs |
| Ethernet |
Dual-port 10/100 Ethernet switch with 802.1Q VLAN support |
| Power |
802.3af PoE — no adapter required on PoE network |
| Ports |
Handset RJ9, Headset RJ9, 2× RJ45 Ethernet |
| Protocol |
SIP — compatible with Cisco CUCM and third-party SIP systems |
| Warranty |
12-month Reboot IT warranty |
Is the Cisco CP-8811 Right for You?
✓ Best For: • Offices running Cisco CUCM or a SIP PBX • PoE-capable network infrastructure • Single-line desk, private office, or help desk • Upgrading from older Cisco 7900-series phones • Call centre operators using a wired headset |
✗ Not Recommended For: • Analogue or non-SIP phone systems • Sites requiring 2 or more simultaneous lines • Networks without PoE (no power adapter included) • Users expecting a colour or touchscreen display |
Condition Grades
| Grade |
Cosmetic Condition |
Functional Testing |
| A — Excellent |
Minimal signs of use, near-new appearance |
Display, audio, speakerphone, PoE, and all ports verified |
| B — Good |
Light surface marks, fully functional |
Display, audio, speakerphone, PoE, and all ports verified |
Frequently Asked Questions
Does the CP-8811 require a power adapter?
No — the phone is powered via 802.3af PoE from your network switch. A separate Cisco power adapter is required only if your switch does not support PoE.
What phone systems is the CP-8811 compatible with?
The CP-8811 supports SIP and is compatible with Cisco Unified Communications Manager (CUCM) and standard SIP-based PBX systems from other vendors.
How many lines does the CP-8811 support?
The CP-8811 supports one programmable line key. If you need multiple lines, consider the Cisco CP-8841 (5 lines) or CP-8861 (10 lines).
Is a headset compatible with this phone?
Yes — the CP-8811 has an RJ9 headset port compatible with standard Cisco-compatible wired headsets.
Does free shipping apply?
Yes — free standard AU shipping is included with this phone.
Is the handset included?
Yes — the handset is included. Stand availability may vary — check the listing images or contact us to confirm.
Warranty & After-Sales Support
This Cisco CP-8811 IP Phone is backed by a 12-month warranty from Reboot IT, covering all hardware defects and functional failures from the date of purchase.
Reboot IT has been Australia's trusted refurbished IT specialist since 2001. Every phone is professionally tested — display, audio, speakerphone, PoE power, and all ports verified before dispatch. Free standard AU shipping included. Shop at reboot-it.com.au.