ShoreTel Mitel IP480G — 8-Line Gigabit VoIP Desk Phone
An eight-line business desk phone with a backlit display, Gigabit Ethernet pass-through and Power over Ethernet, built for ShoreTel and Mitel Connect platforms. Professionally tested and graded by Reboot IT, with a 12-month warranty included.
Key Benefits
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Eight programmable line keys — Enough line appearances and speed dials for a busy desk: sales, support, dispatch, or anyone covering colleagues' extensions as well as their own.
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Gigabit Ethernet pass-through — This is the point that separates the IP480G from the standard IP480. Both ports run at Gigabit speed, so a PC daisy-chained through the phone is not throttled to 100Mbps. On a modern network that difference is felt every day.
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Backlit display — Readable in dim reception areas and under uneven office lighting, without squinting or repositioning the handset.
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Power over Ethernet — Powered from the network switch over the same cable that carries the call. No adapter at the desk and no second power outlet required.
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Full-duplex speakerphone — Both parties can speak at once without clipping, which makes a desk-side conference call workable rather than merely possible.
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Proven enterprise handset — The IP480G was deployed widely across ShoreTel corporate fleets. Robust hardware, well documented, and readily supported on Mitel Connect after the platform transition.
Performance in Use
The IP480G is the workhorse handset of the ShoreTel range — the phone that went on most desks in an office running that platform. Eight programmable line keys, a clear backlit display and a good speakerphone cover the great majority of business calling needs without stepping up to the size and cost of a reception console.
The Gigabit distinction is worth understanding before you buy. The standard IP480 passes network traffic through to an attached PC at 100Mbps; the IP480G does it at full Gigabit. Where a desk has a single network outlet and the computer connects through the phone — which is the normal arrangement — that is the difference between a PC running at full network speed and one artificially capped. On any current network, specify the G.
Note that ShoreTel was acquired by Mitel, and these handsets are supported on Mitel Connect as well as legacy ShoreTel systems. That makes refurbished units a sensible way to add desks or replace failed handsets on either platform without changing the user experience your staff already know. What this is not is a generic SIP phone: it expects ShoreTel or Mitel Connect call control. If you run a third-party or open-source SIP platform, confirm compatibility for your specific setup before ordering.
Tech Specs
| Model |
ShoreTel Mitel IP480G |
| Lines |
8 programmable line keys |
| Display |
Backlit LCD |
| Network |
Dual Gigabit Ethernet ports (PC pass-through at full Gigabit) |
| Power |
Power over Ethernet (PoE) |
| Speakerphone |
Full-duplex handsfree |
| Platform |
ShoreTel / Mitel Connect |
| Supplied With |
Handset, curly cord and stand |
| Warranty |
12 months — Reboot IT |
Is It Right for You?
| Best For ✓ |
Not For ✗ |
| Sites running ShoreTel or Mitel Connect |
Generic third-party SIP systems (verify first) |
| Desks needing several line appearances |
Home users without a PBX |
| Single-outlet desks with a PC through the phone |
Reception consoles needing large displays |
| PoE installs with one cable per desk |
Cordless or DECT requirements |
| Replacing failed handsets like-for-like |
Video calling |
Condition Grades
| Grade |
Description |
| A — Excellent |
Minimal cosmetic marks. Fully tested and functional. |
| B — Good |
Light wear consistent with normal office use. Fully tested and functional. |
FAQ
Will this work with my phone system?
It is designed for ShoreTel and Mitel Connect platforms and registers to those systems directly. It is not a generic SIP handset — if you run a third-party or open-source platform, confirm compatibility for your specific configuration before ordering.
What is the difference between the IP480 and the IP480G?
The G denotes Gigabit Ethernet. The standard IP480 passes traffic to an attached PC at 100Mbps; the IP480G does so at full Gigabit speed. If a computer connects to the network through the phone, the G version avoids capping that computer's connection.
Does it need a power adapter?
Normally no. The phone supports Power over Ethernet and takes power from the network switch over the same cable. If your switch does not supply PoE, an injector or adapter is required and can be sourced separately.
Is ShoreTel still supported?
ShoreTel was acquired by Mitel, and these handsets operate on Mitel Connect as well as legacy ShoreTel systems. That makes them a practical choice for maintaining or extending either platform.
How many lines can it handle?
Eight programmable keys, assignable as line appearances, speed dials or features from your call-control platform.
What shipping options are available?
Shipping costs apply based on size and destination — rates are calculated at checkout.
Who is Reboot IT?
We are a Melbourne-based refurbisher operating since 2001. Every unit is professionally tested, cleaned and graded before dispatch, and backed by our own warranty rather than a third party's.
12-Month Warranty — Reboot IT
Every unit sold by Reboot IT is professionally tested and graded before dispatch. We have been refurbishing IT equipment in Melbourne since 2001, and this handset carries our standard 12-month hardware warranty. If something is not right, contact us directly — you deal with the people who tested the equipment.