Refurbished Smartphones

Refurbished smartphones are pre-owned mobile phones that have been restored to full functionality and excellent condition. At Reboot IT, our refurbishment process includes rigorous testing, repairs, and cleaning to ensure that each smartphone meets high-quality standards.

Unlike standard used or pre-owned phones, refurbished smartphones undergo a comprehensive process that often includes updating the software to the latest version, replacing any defective parts, and resolving any issues related to battery performance, display, and physical damage. The phones are then cleaned, repackaged, and certified for resale.

Refurbished smartphones from Reboot IT offer a like-new experience often accompanied by a warranty, providing additional peace of mind for customers. By opting for a refurbished smartphone, customers can enjoy high-end technology at a lower cost while also making an environmentally conscious choice by reducing e-waste.

Yes, refurbished smartphones sold by Reboot IT are reliable and in good condition. We take pride in our rigorous refurbishment process, which includes extensive testing and quality assurance measures to ensure that each device functions as expected.

Our refurbished smartphones undergo a thorough inspection by trained technicians, who check and test all hardware and software components. Any faulty parts are replaced, and the software is updated to the latest compatible version. The phones are also carefully cleaned and, if necessary, cosmetically restored to a like-new state.

Before being listed for sale, each device must pass a final quality check to confirm that it meets our high standards for reliability and condition. We also back our refurbished smartphones with a warranty, providing extra reassurance to our customers about the device's reliability.

By choosing Reboot IT for your refurbished smartphone, you can expect a device that not only performs well but also looks great, often indistinguishable from a brand-new phone, and all at a more affordable price point.

Yes, at Reboot IT, most of our refurbished smartphones come with a 1-year warranty, providing coverage and peace of mind for our customers. This warranty ensures that if any issues arise due to materials or workmanship under normal use, we will repair, replace, or refund the device as necessary.

For older models, we offer a 3-month warranty, recognizing that while these devices are still fully functional and have passed our rigorous refurbishment process, they may be more susceptible to wear and tear due to their age.

Our warranty commitment reflects our confidence in the quality and reliability of our refurbished smartphones. Customers can rest assured that their purchase is protected, allowing them to buy with confidence and enjoy their device without worry.

Yes, at Reboot IT, customer satisfaction is a priority, and we understand that sometimes a product may not meet your expectations. That's why we offer a 30-day return policy for refurbished smartphones. If you're not completely satisfied with your purchase, you can return the device within this period.

Please note that while we accept returns even for change of mind or buyer's remorse, the customer is responsible for covering the return shipping costs.

We aim to make the return process as hassle-free as possible. If you wish to initiate a return, please contact our customer service team for assistance, and they will guide you through the steps to ensure a smooth and straightforward experience. Our goal is to ensure that you are happy with your purchase, whether that means providing a refund or helping you select a different refurbished smartphone that better suits your needs.

Before buying a refurbished smartphone, there are several key points you should check to ensure you're making a well-informed decision:

• Warranty: Confirm the length and coverage of the warranty. At Reboot IT, most refurbished smartphones come with a 1-year warranty, and older models come with a 3-month warranty.
• Return Policy: Understand the return policy in case the smartphone doesn't meet your expectations or you encounter any issues.
• Condition: Inquire about the condition of the phone. Although refurbished, it should be fully functional and in good cosmetic condition.
• Battery Health: Check the battery health or ask if the battery has been replaced. A good battery life is crucial for the usability of the phone.
• Accessories: Verify what accessories are included with the smartphone, such as a charger, cable, and any other extras.
• Unlock Status: Ensure the phone is unlocked or compatible with your chosen mobile carrier.
• Storage Capacity: Choose a smartphone with adequate storage space for your needs.
• Features and Specifications: Make sure the phone has the features and specifications required for your intended use.
• Price Comparison: Compare the price of the refurbished model to the price of a new one to ensure you're getting a good deal.
• Reputable Seller: Purchase from a reputable seller like Reboot IT that has a track record of providing high-quality refurbished devices.

By considering these factors, you can confidently purchase a refurbished smartphone that suits your needs and offers a reliable, cost-effective alternative to buying new. If you have any questions or need further assistance, Reboot IT's Customer Support Team is here to help.

When you purchase a refurbished smartphone from Reboot IT, we include a generic power cable with each device to ensure you can charge your phone right out of the box. Please note that the charging brick and headphones are not included with our refurbished smartphones.

We focus on providing the essential accessories to get you started while offering competitive pricing on our refurbished devices. If you require additional accessories such as a charging brick, headphones, or cases, these can typically be purchased separately to complement your refurbished smartphone.

Our aim is to provide a sustainable and cost-effective solution for our customers, and by including the necessary power cable, we ensure that you have everything you need to begin using and enjoying your refurbished smartphone immediately. If you have any questions about accessories or need assistance with your refurbished smartphone, our Customer Support Team is here to help.