{"product_id":"cisco-uc520-48u-uc500-48-user-voip-gateway-8-port-poe-business-phone-system-wty","title":"Cisco UC520-48U UC500 48-User VoIP Gateway 8-Port PoE Business Phone System Wty","description":"\u003cdiv style=\"font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Arial,sans-serif;font-size:14px;line-height:1.7;color:#222;max-width:700px;margin:0 auto;\"\u003e\n\u003ch2 style=\"color:#0060a9;border-bottom:2px solid #0060a9;padding-bottom:8px;\"\u003eCisco UC520-48U — 48-User Unified Communications Phone System\u003c\/h2\u003e\n\u003cp\u003eThe Cisco UC520-48U is an all-in-one small-business phone system supporting up to 48 users, combining an IP PBX, voicemail, auto-attendant, an 8-port PoE switch, and integrated routing, firewall and analogue connectivity in a single unit. A cost-effective platform for maintaining or building a Cisco-based voice network, backed by a 12-month Reboot IT warranty.\u003c\/p\u003e\n\u003cul style=\"padding-left:20px;\"\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003eUp to 48 Users:\u003c\/strong\u003e All-in-one Unified Communications 500 Series platform designed for small-to-medium business voice, scaling to 48 IP phone users.\u003c\/li\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003eBuilt-In IP PBX:\u003c\/strong\u003e Cisco Communications Manager Express (CME) provides call processing, extensions, hunt groups and call routing without a separate server.\u003c\/li\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003eVoicemail \u0026amp; Auto-Attendant:\u003c\/strong\u003e Integrated Cisco Unity Express delivers voicemail and an automated attendant to route callers to the right extension.\u003c\/li\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003e8-Port PoE Switch:\u003c\/strong\u003e Powers and connects Cisco IP phones directly — no separate injectors — with a built-in managed switch.\u003c\/li\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003ePSTN \u0026amp; Analogue Ports:\u003c\/strong\u003e FXO ports connect to traditional phone lines and FXS ports support analogue handsets, fax machines and door phones.\u003c\/li\u003e\n\u003cli style=\"margin-bottom:8px;\"\u003e\n\u003cstrong\u003eIntegrated Router, Firewall \u0026amp; VPN:\u003c\/strong\u003e Combines data networking and security in the same chassis, simplifying a small-office deployment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003ePerformance in Use\u003c\/h2\u003e\n\u003cp\u003eThe UC520-48U was Cisco's flagship \"communications-in-a-box\" for small business — a single unit that replaces a separate PBX, voicemail server, PoE switch and router. For a business already running Cisco IP phones, it delivers extensions, voicemail, auto-attendant call handling and PSTN trunking out of one appliance, keeping the voice network consolidated and easy to manage through Cisco Configuration Assistant or the CLI.\u003c\/p\u003e\n\u003cp\u003eThe built-in 8-port PoE switch powers Cisco 7900-series and SPA IP phones directly, while FXO ports connect to existing analogue phone lines and FXS ports handle fax machines and analogue handsets. Integrated routing, firewall and VPN mean a small office can run voice and data from the same box.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the Cisco UC500 series is \u003cstrong\u003eend-of-life and end-of-sale\u003c\/strong\u003e, and is no longer supported or updated by Cisco. It remains a practical choice for maintaining an existing UC500 deployment, sourcing a spare\/replacement unit, or for lab, training and CCNA\/CCNP Voice study. It is not suited to new greenfield deployments where a current, supported platform is required.\u003c\/p\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;margin:0 0 20px;\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#0060a9;color:#fff;padding:9px 12px;text-align:left;font-size:13px;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"background:#0060a9;color:#fff;padding:9px 12px;text-align:left;font-size:13px;\"\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;width:38%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eCisco UC520-48U (Unified Communications 500 Series)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eUser Capacity\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003eUp to 48 users\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eCall Processing\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eCisco Communications Manager Express (CME)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eVoicemail\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003eCisco Unity Express — voicemail + auto-attendant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003ePoE Switch\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eIntegrated 8-port Power-over-Ethernet switch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eVoice Ports\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003eFXO (PSTN trunk) + FXS (analogue phone\/fax)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eNetworking\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eIntegrated router, firewall and VPN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eCompatible Phones\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003eCisco 7900-series \u0026amp; SPA IP phones\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eLifecycle Status\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eCisco end-of-life \/ end-of-support (legacy)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;background:#eef2f7;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003e12 months (Reboot IT)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003eIs It Right for You?\u003c\/h2\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;margin:0 0 20px;\"\u003e\n\u003ctbody\u003e\u003ctr\u003e\n\u003ctd style=\"width:50%;padding:14px 16px;border:1px solid #e0e0e0;background:#edf7ee;vertical-align:top;\"\u003e\n\u003cstrong\u003e✓ Best For:\u003c\/strong\u003e\u003cbr\u003e• Maintaining an existing Cisco UC500 phone system\u003cbr\u003e• A spare \/ replacement unit for an installed base\u003cbr\u003e• Small offices already standardised on Cisco IP phones\u003cbr\u003e• Lab, training and CCNA\/CCNP Voice study\u003c\/td\u003e\n\u003ctd style=\"width:50%;padding:14px 16px;border:1px solid #e0e0e0;background:#fdf0ee;vertical-align:top;\"\u003e\n\u003cstrong\u003e✗ Not For:\u003c\/strong\u003e\u003cbr\u003e• New greenfield deployments needing current support\u003cbr\u003e• Businesses wanting cloud\/hosted VoIP\u003cbr\u003e• Sites requiring ongoing Cisco software updates\u003cbr\u003e• More than 48 users\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003eCondition Grades\u003c\/h2\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;margin:0 0 20px;\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"background:#0060a9;color:#fff;padding:9px 12px;text-align:left;font-size:13px;\"\u003eGrade\u003c\/th\u003e\n\u003cth style=\"background:#0060a9;color:#fff;padding:9px 12px;text-align:left;font-size:13px;\"\u003eCosmetic Condition\u003c\/th\u003e\n\u003cth style=\"background:#0060a9;color:#fff;padding:9px 12px;text-align:left;font-size:13px;\"\u003eFunctional Testing\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;font-weight:bold;\"\u003eA — Excellent\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003eMinimal rack marks; clean chassis and ports\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;\"\u003ePowers on; ports and PoE verified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;font-weight:bold;\"\u003eB — Good\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003eLight rack wear, minor surface marks\u003c\/td\u003e\n\u003ctd style=\"padding:8px 12px;border:1px solid #e0e0e0;background:#f5f8fb;\"\u003ePowers on; ports and PoE verified\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eHow many users does it support?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eThe UC520-48U supports up to 48 IP phone users, with integrated call processing, voicemail and an auto-attendant.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eIs it still supported by Cisco?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eNo — the Cisco UC500 series is end-of-life and end-of-support. It's ideal for maintaining an existing UC500 system, as a spare unit, or for lab and study use, but not for new deployments that need current Cisco support.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eDoes it power IP phones directly?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eYes — it has an integrated 8-port PoE switch that powers and connects Cisco 7900-series and SPA IP phones without separate power injectors.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eCan it connect to traditional phone lines?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eYes — FXO ports connect to PSTN\/analogue phone lines, and FXS ports support analogue handsets and fax machines.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eAre IP phones included?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eNo — this listing is for the UC520-48U gateway unit only. Cisco IP phones are sold separately.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eWhat's the difference between Excellent and Good grade?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eBoth power on with ports and PoE verified. Excellent units have minimal marks; Good units may show light rack wear or minor surface marks.\u003c\/p\u003e\n\u003cp class=\"faq-q\"\u003e\u003cstrong\u003eWhat are the shipping options?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"faq-a\"\u003eShipping costs apply based on size and destination — rates are calculated at checkout.\u003c\/p\u003e\n\u003ch2 style=\"color:#0060a9;font-size:17px;margin:26px 0 10px;padding-bottom:6px;border-bottom:1px solid #e0e0e0;\"\u003eWarranty \u0026amp; After-Sales Support\u003c\/h2\u003e\n\u003cdiv style=\"background:#f5f8fb;padding:14px 16px;border-left:4px solid #0060a9;margin:0 0 16px;\"\u003e\n\u003cp style=\"margin:0 0 10px;\"\u003eEvery Cisco UC520-48U sold by Reboot IT includes a \u003cstrong\u003e12-month warranty\u003c\/strong\u003e covering hardware defects. Each unit is tested — power, ports and PoE verified — before dispatch.\u003c\/p\u003e\n\u003cp style=\"margin:0;\"\u003eReboot IT has been Australia's trusted refurbished IT and networking specialist since 2001. Melbourne-based support at reboot-it.com.au.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n","brand":"Cisco","offers":[{"title":"Excellent","offer_id":51919159984449,"sku":"R-6182-EXC","price":299.0,"currency_code":"AUD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0787\/7794\/2337\/files\/cisco-uc520-48u-voip-gateway-networking-front-view-r6182exc.jpg?v=1783098710","url":"https:\/\/reboot-it.com.au\/products\/cisco-uc520-48u-uc500-48-user-voip-gateway-8-port-poe-business-phone-system-wty","provider":"Reboot IT","version":"1.0","type":"link"}