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Cosmetic Condition

Our refurbished laptops, computers, monitors, smartphones, tablets and other IT related products go through a cosmetic grading process which we identify on our website by using B-Grade or C-Grade in the product title. We also have a section below the thumbnail images of the product which identifies the grade and a brief comment on the grade, please see an example image below.

 

 

 

 

 

 

OUR GUIDE TO COSMETIC GRADING ON REFURBISHED DEVICES 

Here are the grading guidelines we use so you can better understand what to expect from cosmetic conditions.

LAPTOPS

Excellent
This classification is reserved for units that show evidence of very light previous use. Any wear on a Grade A Laptop unit, including housing and external surfaces (i.e. cover / lid and keyboards) is associated with standard minimal use. Grade A units may have very minor scuffing and / or minor abrasions with light wear on keyboard from light standard previous use. Grade A Laptop screens will NOT feature scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Grade A Units will only feature the standard / minimal wear and tear that is associated with a used laptop.

Good
Laptops are fully tested and fully functional but subject to have: scratches on laptop body and may feature more excessive unit housing and/or external surface wear than Grade A units, including scratches on cover / lid and heavier wear on keyboards. Grade B laptops may feature one or several small dings or dents on covers and / or small paint chips on the surface or small hairline cracks in the bezel. Grade B Laptop screens may feature uneven light diffusion in screen and may feature subtle blemishes. Grade B Laptops will not feature cracks screens but may feature slight scratching, dead pixels or white spots on the screen.

Fair
Laptops are fully tested and fully functional but may feature: multiple and / or excessive scratches on laptop body, large paint chips, dents or dings on housing and external surfaces. Grade C Laptops will often feature broken hinges / latches and Grade C Laptop screens may feature uneven light diffusion in screen, screen blemishes and / or dark marks in screen. Grade C Laptops will feature moderate to aggressive heavy wear from previous use


Parts
Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only.

DESKTOPS

Excellent
PCs will have no deep scratches, cracks, paint chips, or broken/missing pieces.

Good
PCs are fully tested and fully functional but subject to have: light scratches on external body and may feature more excessive unit housing and/or external case wear than Grade A units, including wear on case / lid. Grade B PCs may feature one or several small dings or dents on covers and / or small paint chips on the surface.

Fair
PCs are subject to have multiple scratches, large areas of paint missing, severe dents and may feature broken hinges / latches

Parts
Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only.

LCD/LED Monitors

Excellent
Display classification is reserved for units that show evidence of very little to no previous use. Any wear on a Grade A Display, including housing/frame and/or external surfaces (i.e. Frame) is associated with standard minimal use. Grade A units may have minor scuffing and / or minor abrasions on plastics with from standard light previous use. Grade A Displays will feature no scratches, cracks, chips, dead pixels, dark spots, discoloration or blemishes. Units will only feature the standard minimal wear and tear that is associated with a used unit.

Good
Displays are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body, loose and/or wobbly bases. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks on screens but may feature slight scratching on screen surfaces 
from moderate use or wear, dead pixels or white spots on the screen.

Fair
LCD monitors are fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, loose/wobbly base, dark spots on the screen that exceed 1.25 cms in diameter, uneven light diffusion, light scratches on screen up to 5cm, no more than 5 dead pixels.

Parts
Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only.

Tablets, iPads & Smartphones

Excellent
Like new, very minor wear; Light/fine scratches on screen, Scratches must be shallow and not catch on your fingernail when you rub it across the screen. The scratch should be hard to view and require tilting the iPad with a bright light in order to see them. Edge around the glass must be free of visible dents nicks and scratches with the one exception being light scratching around the power port. The back plate may have light/fine scratches including the Apple logo. Discoloration due to pit, scrape, scratch or dent must be less than a .5cm in diameter.

Good
Devices are fully tested & fully functional subject to have: scratches on body, small paint chips, minor cracks on body. Grade B Displays screens may feature uneven light diffusion in screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens but may feature slight scratching on screen surfaces from moderate use or wear.

Fair
Fully tested & fully functional subject to have: multiple scratches on body, large paint chips, large cracks on the body, base scratches, dark spots on the screen that exceed 1.25cm in diameter, uneven light diffusion, light scratches on screen up to 5cm, no more than 5 dead pixels.

Parts
Products are defective Non- Working or Cosmetically flawed beyond repair. Units are to be used for parts only.